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Armando Montejano - State Farm Agency

Bilingual Licensed Insurance Customer Service - Spanish

Armando Montejano - State Farm Agency, Pomona, California, United States, 91768

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Job Title:

Bilingual Insurance Customer Service Representative (English/Spanish) – Base + Commission – State Farm

Job Description:

Join a top-performing State Farm agency! We are seeking a

Bilingual (English/Spanish) Licensed Insurance Customer Service Representative

to support client relationships, policy management, and insurance sales support. If you are an experienced, licensed professional who is self-motivated and passionate about customer care, we want to hear from you.

This position offers

competitive base pay, commissions, paid time off, and long-term career growth

in the insurance industry.

Responsibilities Include:

Build lasting relationships with policyholders and prospects

Provide outstanding customer service by phone, email, and in person

Support clients with insurance quotes, policy changes, billing questions, claims assistance, and coverage education

Conduct needs-based policy reviews to identify gaps in coverage

Help retain and grow the agency’s book of business through professional, reliable service

Schedule appointments, manage follow-ups, and maintain organized client records

Collaborate with the agency team to achieve goals and deliver a positive customer experience

What We Offer

Base salary plus uncapped commission

Paid Time Off (vacation, personal, and sick days)

SIMPLE IRA Retirement Plan

Career growth opportunities within the agency

Valuable hands-on experience with a trusted insurance brand

A supportive, team-oriented work environment

Qualifications

Must be Bilingual in English and Spanish

Must have an active Property & Casualty Insurance License OR Life and Health License prior to start date

Must have job tenure with current employer for at least one year

Minimum 1 year of experience in insurance customer service, insurance sales, or as an insurance account representative

Strong verbal and written communication skills

Ability to multitask and stay organized in a fast-paced environment

Team-oriented and proactive in problem-solving

Dedicated to customer satisfaction and continuous learning

Familiarity with agency management software and general computer proficiency

About Us This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Our team members work directly with the agent to serve customers and help grow the business through value-driven service, sales, and support.

Apply Today:

If you're ready for a rewarding insurance career with long-term potential, submit your resume now. We will contact qualified candidates for the next step in the hiring process.

Bilingual Customer Service Spanish • Pomona, CA, US

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