Luzerne County Council
Clerk Typist 2 - Luzerne/Wyoming County Area Agency on Aging
Luzerne County Council, Wilkes-Barre, Pennsylvania, United States
This is a clerk typist 2 position in the Area Agency on Aging. The position is located in the Social Services unit. This employee will report to the Deputy Administrator 3-Social Services Unit. There are 5 clerical staff assigned to this unit and all will share and rotate the responsibilities listed.
Responsibilities
Act in a support staff capacity to the Social Services Unit and Department including Care Management, Caregiver Support Program, Assessment, and share file room duties Xerox and fax consumer referrals as designated for the Social Service Units as well as maintaining a log for all of the referrals as required Type and send “Welcome Letters” to new consumers, explaining the newly created care plans on behalf of the on-going care managers within all the Social Service Units Organize and keep in order the CSP “Welcome Binders” which are presented to new the FCSP consumers Complete clerical functions to process CSP twice-yearly reassessments as well as open and close those files Organize and keep in order the FCSP paper file folders Create the “Fiscal Letters” that are periodically sent to all of the FCSP consumers Create the FCSP flyers for the Fiscal Department to add to their FCSP mailings Organize the FCSP support group quarterly meetings as requested. Retrieve weekly vendor status sheets, check SAMS database for name of care manager assigned, copy status sheets and then distribute to the staff Obtain monthly financial reports for representative payee consumers, Xerox reports, and distribute them to the assigned care managers. Keep the original financial reports in representative payee binder Check the main fax machine, four times each day, and distribute the them to the staff Process any Dom Care (re)certifications as requested by the Dom Care supervisor Properly care for all of the files in the file room this is not limited to but includes: ensuring all of the files are properly labeled and filed Purge deceased consumer files and older consumer files as needed, keep up to date records of the purged files, and box, label, and prepare the purged files for Archives Send out contact letters for the Social Services unit as requested Send out Level of Care notices Manage and maintain the Social Services and Agency forms located in the bins in the locked file room, as well as the copy room Operate secondary switchboard as overflow of calls come in to the Area Agency on Aging Relieve the primary switchboard operator as assigned or needed Balance the daily postage usage in the postage machine in the absence of the assigned staff person Distribute the incoming mail to the staff on a rotating basis Create the daily absentee list in the absence of the regularly assigned staff person Complete any copying, faxing, typing, scanning, shredding, or printing as requested by the Supervisor Process correspondence and letters for consumer OPTIONS appeal hearings Attend any seminars, webinars, or workshops that are related to these job duties. Qualifications
Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation Knowledge of the required care and maintenance of a typewriter. Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships Knowledge of the techniques applied in using the English dictionary Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats *Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors Skill in using a typewriter console at a minimum speed rate of 40 words per minute Ability to learn the use of specialized typewriters Ability to learn the use of a magnetic transcriber Ability to understand and follow oral and written instructions which explain multifaceted procedures Ability to perform within processing procedures which involve an understanding of multiple aspects and application of varied standards Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules Ability to transfer information and present it in a modified form according to rules and procedures Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format Ability to compose straightforward informational correspondence such as transmittals or acknowledgements in reply to requests or questions on the work process or related information Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one digit whole number or decimal multipliers and divisors Ability to instruct and advise clerical employees on the methods and procedures used in the work area Ability to organize work and develop effective work methods in an area which involves variable phases of different techniques and procedures Ability to make duty oriented decisions on the basis of well defined standards and precedents Ability to operate office and mail processing machines such as the adding machine, photo-copier, postage meter, and addressograph; and instruct others on their use *Special selection criteria based upon the nature of the position Recruitment Methods
Applicants must meet one (or more) of the following method(s) to be considered for this vacancy: Seniority Promotion: Bidding employees within the designated seniority unit when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used: Promotion Without Examination Transfer Reassignment Voluntary Demotion Reinstatement Civil Service Lists Eligibility - All Candidate(s)
Must meet the minimum experience and training (METS) required for the job. The METs for this position are: Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or Completion of a high school business curriculum which included at least one typing course; or Any combination of equivalent experience and training. Be a resident of Pennsylvania. State Civil Service Commission Approved Additional Special Requirements: None Be eligible for selection in accordance with merit system employment regulations. Eligibility - Competitive Promotion without Examination only: Class Restrictions
Have held regular civil service status in the following classifications: Clerk Typist 1 We will consider applications from employees who hold, or have held, regular civil service status in a lower-level class for which there is a logical, occupational, functional, or career development relationship with the posted position and/or there is a linkage between most of the required knowledge's, skills, and abilities with those of the posted position. Selection Criteria
Meet the minimum experience and training required for the job. Meritorious Service
- defined as:
The absence of any discipline above the level of written reprimand during the 12 months preceding the closing date on the posting. The last due overall regular or probationary performance evaluation was higher than unsatisfactory.
Seniority
- defined as: a minimum of six months in the next lower class(es) by the closing date of this posting MM/DD/YYYY. Application Instructions
Interested qualified applicants must submit all the requested materials as specified in the How to Apply. Failure to comply with the above application requirements will eliminate you from consideration for this position. Additional information may be obtained by contacting: Megan Stone Human Services Division Head 570-826-8800 Megan.Stone.OHS@Luzernecounty.org
Position Details
Full-time Union Civil Service Non-Exempt Pay Range: 27 * YOU MUST HOLD CIVIL SERVICE STATUS IN ORDER TO APPLY FOR THIS POSTING ** How to Apply
All INTERNAL CANDIDATES must apply and submit an application via: Job Bulletin ALL EXTERNAL CANDIDATES must apply via: If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date. LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER.
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Act in a support staff capacity to the Social Services Unit and Department including Care Management, Caregiver Support Program, Assessment, and share file room duties Xerox and fax consumer referrals as designated for the Social Service Units as well as maintaining a log for all of the referrals as required Type and send “Welcome Letters” to new consumers, explaining the newly created care plans on behalf of the on-going care managers within all the Social Service Units Organize and keep in order the CSP “Welcome Binders” which are presented to new the FCSP consumers Complete clerical functions to process CSP twice-yearly reassessments as well as open and close those files Organize and keep in order the FCSP paper file folders Create the “Fiscal Letters” that are periodically sent to all of the FCSP consumers Create the FCSP flyers for the Fiscal Department to add to their FCSP mailings Organize the FCSP support group quarterly meetings as requested. Retrieve weekly vendor status sheets, check SAMS database for name of care manager assigned, copy status sheets and then distribute to the staff Obtain monthly financial reports for representative payee consumers, Xerox reports, and distribute them to the assigned care managers. Keep the original financial reports in representative payee binder Check the main fax machine, four times each day, and distribute the them to the staff Process any Dom Care (re)certifications as requested by the Dom Care supervisor Properly care for all of the files in the file room this is not limited to but includes: ensuring all of the files are properly labeled and filed Purge deceased consumer files and older consumer files as needed, keep up to date records of the purged files, and box, label, and prepare the purged files for Archives Send out contact letters for the Social Services unit as requested Send out Level of Care notices Manage and maintain the Social Services and Agency forms located in the bins in the locked file room, as well as the copy room Operate secondary switchboard as overflow of calls come in to the Area Agency on Aging Relieve the primary switchboard operator as assigned or needed Balance the daily postage usage in the postage machine in the absence of the assigned staff person Distribute the incoming mail to the staff on a rotating basis Create the daily absentee list in the absence of the regularly assigned staff person Complete any copying, faxing, typing, scanning, shredding, or printing as requested by the Supervisor Process correspondence and letters for consumer OPTIONS appeal hearings Attend any seminars, webinars, or workshops that are related to these job duties. Qualifications
Knowledge of English grammar, spelling, and punctuation at a level equivalent to that used in writing or adjusting written materials normally consisting of simple sentence structures, one and two syllable words, and punctuation marks for word, number, and sentence separation Knowledge of the required care and maintenance of a typewriter. Knowledge of standard office procedures, practices, conduct, and actions necessary in maintaining harmonious working relationships Knowledge of the techniques applied in using the English dictionary Knowledge of the types, organization, and use of standard office files, logs, forms, and letter formats *Knowledge of intermediate arithmetic which involves calculations similar to adding and subtracting common fractions, and multiplying and dividing by two or more digits, whole numbers, or decimal multipliers and divisors Skill in using a typewriter console at a minimum speed rate of 40 words per minute Ability to learn the use of specialized typewriters Ability to learn the use of a magnetic transcriber Ability to understand and follow oral and written instructions which explain multifaceted procedures Ability to perform within processing procedures which involve an understanding of multiple aspects and application of varied standards Ability to proofread information for conformance with a prescribed pattern or form, to assure the adherence to clerical office methods, or for compliance with specific administrative or procedural rules Ability to transfer information and present it in a modified form according to rules and procedures Ability to collect and organize material for reports by determining what available information should be included and presenting the information in a prescribed, organized format Ability to compose straightforward informational correspondence such as transmittals or acknowledgements in reply to requests or questions on the work process or related information Ability to perform basic arithmetic calculations such as the adding and subtracting of whole numbers and decimals; and multiplying and dividing by one digit whole number or decimal multipliers and divisors Ability to instruct and advise clerical employees on the methods and procedures used in the work area Ability to organize work and develop effective work methods in an area which involves variable phases of different techniques and procedures Ability to make duty oriented decisions on the basis of well defined standards and precedents Ability to operate office and mail processing machines such as the adding machine, photo-copier, postage meter, and addressograph; and instruct others on their use *Special selection criteria based upon the nature of the position Recruitment Methods
Applicants must meet one (or more) of the following method(s) to be considered for this vacancy: Seniority Promotion: Bidding employees within the designated seniority unit when collective bargaining unit obligation(s) have been met then the following recruitment methods may be used: Promotion Without Examination Transfer Reassignment Voluntary Demotion Reinstatement Civil Service Lists Eligibility - All Candidate(s)
Must meet the minimum experience and training (METS) required for the job. The METs for this position are: Six months as a Clerk Typist 1 and educational development to the level of eighth grade; or Completion of a high school business curriculum which included at least one typing course; or Any combination of equivalent experience and training. Be a resident of Pennsylvania. State Civil Service Commission Approved Additional Special Requirements: None Be eligible for selection in accordance with merit system employment regulations. Eligibility - Competitive Promotion without Examination only: Class Restrictions
Have held regular civil service status in the following classifications: Clerk Typist 1 We will consider applications from employees who hold, or have held, regular civil service status in a lower-level class for which there is a logical, occupational, functional, or career development relationship with the posted position and/or there is a linkage between most of the required knowledge's, skills, and abilities with those of the posted position. Selection Criteria
Meet the minimum experience and training required for the job. Meritorious Service
- defined as:
The absence of any discipline above the level of written reprimand during the 12 months preceding the closing date on the posting. The last due overall regular or probationary performance evaluation was higher than unsatisfactory.
Seniority
- defined as: a minimum of six months in the next lower class(es) by the closing date of this posting MM/DD/YYYY. Application Instructions
Interested qualified applicants must submit all the requested materials as specified in the How to Apply. Failure to comply with the above application requirements will eliminate you from consideration for this position. Additional information may be obtained by contacting: Megan Stone Human Services Division Head 570-826-8800 Megan.Stone.OHS@Luzernecounty.org
Position Details
Full-time Union Civil Service Non-Exempt Pay Range: 27 * YOU MUST HOLD CIVIL SERVICE STATUS IN ORDER TO APPLY FOR THIS POSTING ** How to Apply
All INTERNAL CANDIDATES must apply and submit an application via: Job Bulletin ALL EXTERNAL CANDIDATES must apply via: If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date. LUZERNE COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER.
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