University of Arkansas at Little Rock
Adult Learner Success Coordinator
University of Arkansas at Little Rock, Pine Bluff, Arkansas, United States, 71603
Job Details
Type of Position: Professional Staff - Project/Program Administration
Job Type: Regular
Work Shift: –
Workstudy Position: No
Sponsorship Available: No
Institution Name: University of Arkansas at Pine Bluff
Department: Vice Chancellor Enrollment Management
Summary of Job Duties Reporting to the Director of Transfer and Adult Services, the Adult Learner Success Coordinator serves as the University’s primary coordinator for adult learner engagement, re‑enrollment, and ongoing success. The coordinator leads outreach to stopped‑out and returning adult learners, designs onboarding and support strategies tailored to non‑traditional students, and plays a key role in establishing and operationalizing the Adult Learner Hub. The successful candidate will be student-centered, innovative, and collaborative, with the ability to translate adult learner needs into practical programs, services, and partnerships that promote persistence, completion, and career advancement.
This newly created role reflects UAPB’s strategic commitment to expanding access, improving completion, and strengthening workforce alignment for adult and post‑traditional learners. As the University builds a more responsive and inclusive enrollment and student success ecosystem, the Adult Learner Success Coordinator will play a central role in re‑engaging adult learners, supporting degree completion, and launching the UAPB Adult Learner Hub – a dedicated center designed to meet the unique needs of working adults.
Adult Learner Re‑Engagement and Outreach
Lead outreach and re‑engagement efforts for adult learners, including stopped‑out students and returning degree completers.
Collaborate with Enrollment Management and Institutional Research to identify adult learner populations for targeted outreach.
Develop and implement communication strategies tailored to adult learners’ motivations, schedules, and barriers.
Serve as a primary point of contact for adult learners from inquiry through re‑enrollment and degree completion.
Adult Learner Hub Development and Operations
Play a central role in the design, launch, and continuous improvement of the UAPB Adult Learner Hub.
Coordinate adult learner services including onboarding, advising handoff, academic planning, and referrals to campus resources.
Establish service standards and support models that reflect adult learners’ needs for flexibility, responsiveness, and clarity.
Support evening, online, and hybrid student engagement initiatives in collaboration with academic units.
Advising, Credit for Prior Learning, and Academic Navigation
Assist adult learners in understanding degree pathways, transfer credit, and Credit for Prior Learning (CPL) opportunities.
Collaborate with academic departments, the Registrar, and Advising to facilitate timely evaluation of prior learning and transfer credit.
Support adult learners in developing academic plans that balance progress to degree with work and life commitments.
Help reduce excess credits and time‑to‑degree for adult learners.
Career Alignment and Workforce Connection
Partner with Career Services to integrate career counseling, workforce alignment, and professional development into adult learner support.
Promote opportunities for internships, applied learning, credential stacking, and career advancement.
Support partnerships with employers, workforce agencies, and community organizations to enhance adult learner outcomes.
Community Building and Engagement
Design and facilitate opportunities for adult learner connection and belonging, including workshops, orientations, and peer networking.
Foster a sense of community among adult learners through programming, communication, and intentional engagement strategies.
Serve as an advocate for adult learners across campus, elevating their perspectives in planning and decision‑making.
Data, Assessment, and Continuous Improvement
Track and analyze key metrics related to adult learner engagement, persistence, re‑enrollment, and completion.
Use disaggregated data to identify barriers and inform targeted interventions.
Prepare regular reports and recommendations for the Director of Transfer and Adult Services.
Contribute to continuous improvement of adult learner services and programs.
Qualifications Minimum Qualifications
Bachelor’s degree from a regionally accredited institution.
Minimum of three (3) years of experience in student success, academic advising, adult education, enrollment management, workforce education, or related areas in higher education.
Demonstrated experience working with adult learners, post‑traditional students, or re‑enrollment populations.
Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse student populations.
Demonstrated ability to coordinate programs, manage multiple initiatives, and collaborate across academic and administrative units.
Preferred Qualifications
Master’s degree in Higher Education, Adult Education, Student Affairs, Counseling, or a related field.
Experience supporting adult learners in online, hybrid, evening, or accelerated academic programs.
Familiarity with Credit for Prior Learning (CPL), portfolio assessment, or military/workforce credit evaluation.
Experience with re‑engagement or stop‑out student initiatives.
Knowledge of workforce‑aligned education, career pathways, or employer partnerships.
Experience working at a public four‑year or land‑grant institution.
Additional Information Salary Information:
Commensurate with education and experience.
Required Documents to Apply
Cover Letter/Letter of Application
List of three Professional References (name, email, business title)
Resume
Optional Documents Special Instructions to Applicants: Please upload all required documents in the “Resume” attachment section of your application to be considered for this position.
Recruitment Contact Information Sharron Williams, Employment Manager, williamssm@uapb.edu, 870-575-8403
Pre‑employment Screening Requirements
Criminal Background Check
Financial Credit Check
Motor Vehicle Reports Check
Sex Offender Registry
Substance Abuse Testing
Equal Employment Opportunity The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Physical Requirements Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking Frequent Physical Activity: N/A Occasional Physical Activity: Driving Benefits Eligible: Yes
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Department: Vice Chancellor Enrollment Management
Summary of Job Duties Reporting to the Director of Transfer and Adult Services, the Adult Learner Success Coordinator serves as the University’s primary coordinator for adult learner engagement, re‑enrollment, and ongoing success. The coordinator leads outreach to stopped‑out and returning adult learners, designs onboarding and support strategies tailored to non‑traditional students, and plays a key role in establishing and operationalizing the Adult Learner Hub. The successful candidate will be student-centered, innovative, and collaborative, with the ability to translate adult learner needs into practical programs, services, and partnerships that promote persistence, completion, and career advancement.
This newly created role reflects UAPB’s strategic commitment to expanding access, improving completion, and strengthening workforce alignment for adult and post‑traditional learners. As the University builds a more responsive and inclusive enrollment and student success ecosystem, the Adult Learner Success Coordinator will play a central role in re‑engaging adult learners, supporting degree completion, and launching the UAPB Adult Learner Hub – a dedicated center designed to meet the unique needs of working adults.
Adult Learner Re‑Engagement and Outreach
Lead outreach and re‑engagement efforts for adult learners, including stopped‑out students and returning degree completers.
Collaborate with Enrollment Management and Institutional Research to identify adult learner populations for targeted outreach.
Develop and implement communication strategies tailored to adult learners’ motivations, schedules, and barriers.
Serve as a primary point of contact for adult learners from inquiry through re‑enrollment and degree completion.
Adult Learner Hub Development and Operations
Play a central role in the design, launch, and continuous improvement of the UAPB Adult Learner Hub.
Coordinate adult learner services including onboarding, advising handoff, academic planning, and referrals to campus resources.
Establish service standards and support models that reflect adult learners’ needs for flexibility, responsiveness, and clarity.
Support evening, online, and hybrid student engagement initiatives in collaboration with academic units.
Advising, Credit for Prior Learning, and Academic Navigation
Assist adult learners in understanding degree pathways, transfer credit, and Credit for Prior Learning (CPL) opportunities.
Collaborate with academic departments, the Registrar, and Advising to facilitate timely evaluation of prior learning and transfer credit.
Support adult learners in developing academic plans that balance progress to degree with work and life commitments.
Help reduce excess credits and time‑to‑degree for adult learners.
Career Alignment and Workforce Connection
Partner with Career Services to integrate career counseling, workforce alignment, and professional development into adult learner support.
Promote opportunities for internships, applied learning, credential stacking, and career advancement.
Support partnerships with employers, workforce agencies, and community organizations to enhance adult learner outcomes.
Community Building and Engagement
Design and facilitate opportunities for adult learner connection and belonging, including workshops, orientations, and peer networking.
Foster a sense of community among adult learners through programming, communication, and intentional engagement strategies.
Serve as an advocate for adult learners across campus, elevating their perspectives in planning and decision‑making.
Data, Assessment, and Continuous Improvement
Track and analyze key metrics related to adult learner engagement, persistence, re‑enrollment, and completion.
Use disaggregated data to identify barriers and inform targeted interventions.
Prepare regular reports and recommendations for the Director of Transfer and Adult Services.
Contribute to continuous improvement of adult learner services and programs.
Qualifications Minimum Qualifications
Bachelor’s degree from a regionally accredited institution.
Minimum of three (3) years of experience in student success, academic advising, adult education, enrollment management, workforce education, or related areas in higher education.
Demonstrated experience working with adult learners, post‑traditional students, or re‑enrollment populations.
Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse student populations.
Demonstrated ability to coordinate programs, manage multiple initiatives, and collaborate across academic and administrative units.
Preferred Qualifications
Master’s degree in Higher Education, Adult Education, Student Affairs, Counseling, or a related field.
Experience supporting adult learners in online, hybrid, evening, or accelerated academic programs.
Familiarity with Credit for Prior Learning (CPL), portfolio assessment, or military/workforce credit evaluation.
Experience with re‑engagement or stop‑out student initiatives.
Knowledge of workforce‑aligned education, career pathways, or employer partnerships.
Experience working at a public four‑year or land‑grant institution.
Additional Information Salary Information:
Commensurate with education and experience.
Required Documents to Apply
Cover Letter/Letter of Application
List of three Professional References (name, email, business title)
Resume
Optional Documents Special Instructions to Applicants: Please upload all required documents in the “Resume” attachment section of your application to be considered for this position.
Recruitment Contact Information Sharron Williams, Employment Manager, williamssm@uapb.edu, 870-575-8403
Pre‑employment Screening Requirements
Criminal Background Check
Financial Credit Check
Motor Vehicle Reports Check
Sex Offender Registry
Substance Abuse Testing
Equal Employment Opportunity The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Physical Requirements Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking Frequent Physical Activity: N/A Occasional Physical Activity: Driving Benefits Eligible: Yes
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