The Hertz System, Inc.
Part Time Customer Service Associate
The Hertz System, Inc., Village Green, New York, United States
About the Job
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention. They are responsible for first contact resolution and the customer interaction experience within the location, handling issues at the counter with hospitality and professionalism. The Associate serves as the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating all performance actions and decisions related to NPS, analyzing results to determine causes and execute improvement plans, and coaching employees to better understand and serve customer needs while ensuring compliance with corporate policies.
Wage $17.00/hr.
Qualifications
3+ years of demonstrated experience in customer service, with experience in operations and sales.
Rental car experience a plus.
Excellent customer service skills.
Excellent oral and written communication skills.
Excellent relationship building and leadership skills.
Excellent problem-solving and decision‑making skills.
Apply
today and shift your
career
into drive for
tomorrow!
Benefits and Perks Not only do you get to be part of an organization where you
Drive
your
Potential ,
Power
your
Passion !! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental.
Medical, Dental & Vision plan options.
Retirement programs, including 401(k) employer matching.
Paid Parental Leave & Adoption Assistance.
Employee Assistance Program for employees & family.
Educational Reimbursement & Discounts.
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
Perks & Discounts - Theme Park Tickets, Gym Discounts & more.
#J-18808-Ljbffr
Wage $17.00/hr.
Qualifications
3+ years of demonstrated experience in customer service, with experience in operations and sales.
Rental car experience a plus.
Excellent customer service skills.
Excellent oral and written communication skills.
Excellent relationship building and leadership skills.
Excellent problem-solving and decision‑making skills.
Apply
today and shift your
career
into drive for
tomorrow!
Benefits and Perks Not only do you get to be part of an organization where you
Drive
your
Potential ,
Power
your
Passion !! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental.
Medical, Dental & Vision plan options.
Retirement programs, including 401(k) employer matching.
Paid Parental Leave & Adoption Assistance.
Employee Assistance Program for employees & family.
Educational Reimbursement & Discounts.
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
Perks & Discounts - Theme Park Tickets, Gym Discounts & more.
#J-18808-Ljbffr