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CPI Security

Residential Installation Technician

CPI Security, Raleigh, North Carolina, United States, 27601

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CPI Security is looking for a

Residential Installation Technician

based in Raleigh, NC who will install our state‑of‑the‑art home security solutions in residential and commercial settings. This individual will assess the customer's need, sell additional products and services, and work to a high standard of performance‑based income while providing valuable service to our customers.

What You'll Do

Servicing residential security systems accurately and efficiently

Meeting or exceeding performance goals on a consistent basis

Performing a walkthrough of the home to determine the optimal system configuration and identify up‑selling opportunities

Keeping the customer informed at all times of what the service process will entail, including whether walls will need to be drilled to run wiring

Connecting the in‑home system to our central monitoring system, activating the system, and performing a customer demonstration

Submitting billing and payroll paperwork in a timely and accurate manner

Ensuring safety and responsibility to avoid injury, property damage, or loss of unused materials

Providing exceptional customer service at all times

Consulting with management on issues or concerns

Cleaning up the work area thoroughly

Maintaining all company equipment, including truck, tools, and inventory

Maintaining a professional appearance and demeanor at all times

What We're Looking For

High School diploma or equivalent; trade school or community college training in electronics/electrical/HVAC/technical is a plus

Strong sales skills, especially with up‑selling and closing abilities

Mechanical aptitude

Strong customer service skills

Commitment to safety

Ability to work effectively independently and as part of a team

Professional appearance and demeanor

High energy, fun and positive attitude

Schedule flexibility and the ability to work weekends

Understanding of alarm systems (user interaction, troubleshooting, etc.) is a plus

Experience with alarm, cable installation, or telecom is a plus

What’s In It For You

$45,000 to $60,000

annual average earnings (hourly paid training and 100% uncapped commission)

Career mobility—this is more than a job!

Off every other weekend

Company fuel card and equipment (iPhone, iPad, etc.)—control your income

Comprehensive, on‑going paid training when you start

Engaging, fun company culture with diverse people

Volunteer and community engagement opportunities—partnering with organizations focused on underserved communities

Great medical, dental, vision, short‑ and long‑term disability, and life insurance options

Company‑paid holidays, floating holiday, and paid time off (PTO)

401(k) plan with competitive company match

Eligible for a free monitored security system after 90 days

Education assistance—encouragement and support for skill improvement and advancement

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Construction, Software Development, and IT Services and IT Consulting

Referrals increase your chances of interviewing at CPI Security by 2x.

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