Budget Blinds of Wilmington
Customer Service Representative
Budget Blinds of Wilmington, Wilmington, North Carolina, United States, 28412
We’re looking for a friendly, organized, and detail-oriented individual to join our team as a Customer Service / Administrative Assistant. In this role, you’ll be the first point of contact for customers, helping them with inquiries, scheduling appointments, and supporting our sales and installation teams. If you enjoy helping people and keeping things running smoothly behind the scenes, we’d love to hear from you!
Responsibilities
Answer phone calls and respond to customer texts and emails
Schedule consultations, installations, and service appointments
Provide product information and support for showroom customers
Assist with order tracking to preschedule installations
Manage staff calendars to ensure efficient scheduling based on time and location
Post payments and manage Accounts Receivable
Support general office operations and administrative duties
Check in deliveries throughout the day and handle materials within the warehouse.
Requirements
Previous experience in customer service or administrative support
Strong communication and interpersonal skills
Proficiency with Microsoft Office and basic computer systems
QuickBooks, Third-party CRM, Podium (we can train on these systems)
Ability to multitask and stay organized in a fast-paced environment
Positive attitude and a team-oriented mindset
Experience in home improvement or interior design is a plus!
Benefits
Competitive salary
Dental insurance
Health insurance
Paid time off
Competitive compensation with bonus opportunities based on company performance.
Health and dental insurance options
Paid time off and holidays
Opportunities for advancement
Supportive and family-friendly work environment
Be part of a collaborative, entrepreneurial team that values creative freedom and direct impact on business growth.
#J-18808-Ljbffr
Responsibilities
Answer phone calls and respond to customer texts and emails
Schedule consultations, installations, and service appointments
Provide product information and support for showroom customers
Assist with order tracking to preschedule installations
Manage staff calendars to ensure efficient scheduling based on time and location
Post payments and manage Accounts Receivable
Support general office operations and administrative duties
Check in deliveries throughout the day and handle materials within the warehouse.
Requirements
Previous experience in customer service or administrative support
Strong communication and interpersonal skills
Proficiency with Microsoft Office and basic computer systems
QuickBooks, Third-party CRM, Podium (we can train on these systems)
Ability to multitask and stay organized in a fast-paced environment
Positive attitude and a team-oriented mindset
Experience in home improvement or interior design is a plus!
Benefits
Competitive salary
Dental insurance
Health insurance
Paid time off
Competitive compensation with bonus opportunities based on company performance.
Health and dental insurance options
Paid time off and holidays
Opportunities for advancement
Supportive and family-friendly work environment
Be part of a collaborative, entrepreneurial team that values creative freedom and direct impact on business growth.
#J-18808-Ljbffr