Copart
Overview
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located worldwide. The company links vehicle sellers to more than 750,000 buyers in over 190 countries, delivering an unmatched experience every day through our people, processes, and technology.
Job Summary The Customer Service Representative (CSR) provides exceptional service to internal and external customers of Copart.
The primary function of this role is to obtain the release of vehicles located at body shops, other locations, or residences.
The CSR is the face of the company and may also respond to chat and email inquiries.
Responsibilities include answering calls professionally, measuring call quality (knowledge, professionalism, and follow‑up timing), resolving customer issues, and performing other office support functions as needed.
Required Skills and Experience
One year of office support experience in a customer service role, preferred
High school diploma or equivalent
Excellent customer service skills and attitude
Excellent written and verbal communication skills
Proficient with office equipment and Microsoft Office Suite
Attention to detail and problem‑solving ability
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Compensation Pay $18.00 - $20.29 per hour
Benefits Summary
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
E‑Verify Program Participant
E‑verify Participation \
Right to Work
#J-18808-Ljbffr
Job Summary The Customer Service Representative (CSR) provides exceptional service to internal and external customers of Copart.
The primary function of this role is to obtain the release of vehicles located at body shops, other locations, or residences.
The CSR is the face of the company and may also respond to chat and email inquiries.
Responsibilities include answering calls professionally, measuring call quality (knowledge, professionalism, and follow‑up timing), resolving customer issues, and performing other office support functions as needed.
Required Skills and Experience
One year of office support experience in a customer service role, preferred
High school diploma or equivalent
Excellent customer service skills and attitude
Excellent written and verbal communication skills
Proficient with office equipment and Microsoft Office Suite
Attention to detail and problem‑solving ability
Typing speed 45 WPM
Professional appearance
Ability to multi‑task in a fast‑paced environment
Bilingual skills a plus
Occasional overtime as needed
Compensation Pay $18.00 - $20.29 per hour
Benefits Summary
Medical/Dental/Vision
401k with company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Vacation & Sick pay
Paid Company Holidays
Life and AD&D Insurance
Discounts
E‑Verify Program Participant
E‑verify Participation \
Right to Work
#J-18808-Ljbffr