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Connect Search, LLC

Customer Service Representative

Connect Search, LLC, Milwaukee, Wisconsin, United States, 53244

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Job Description Job Title:

Customer Service Representative

Location:

Milwaukee, WI

Type:

Direct Hire

Schedule:

Monday - Friday, 8am - 5pm

Pay Range:

$50k - $55k

Benefits:

Medical, Dental, Vision, PTO, 401(k), Paid holidays

Summary

Connect Search is hiring a Customer Service Representative in Milwaukee.

Responsibilities

Provide superior customer service to both internal and external customers via phone and email.

Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.

Prepare, review, process and accurately enter a high volume of sales orders.

Support field sales staff including Regional Managers and Manufacturer’s Sales Reps.

Administrative support activities, as needed, including issuing product returns and credits and special projects.

Provide applicable basic technical support regarding product and application questions.

Performs other related duties as assigned.

Qualifications

Bachelor’s degree or equivalent related combination of professional experience and education/training desired.

Three years of professional customer service experience in a manufacturing or distribution setting is required.

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