TEKsystems
Spanish Or Korean Medical Customer Service Representative - Must Be Close To 770
TEKsystems, Houston, Texas, United States, 77246
Spanish or Korean Medical Customer Service Representative - Must Be Close To 77070
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Spanish Or Korean Medical Customer Service Representative - Must Be Close To 77070
role at
TEKsystems
1 day ago Be among the first 25 applicants
Overview The Client is committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Client Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better ca r at a lower cost—delivering the highest value to those who need it most. As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members.
Responsibilities
Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support.
Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution.
Embody a customer‑first mindset by actively listening to needs, de‑escalating concerns, and providing personalized, compassionate support.
Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction.
Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences.
Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information.
Skills Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills, Inbound Memory Care, Hospice, Oncology
Additional Skills & Qualifications Bachelor’s Degree and have worked their way through college in a part time job or had an internship - would be a nice to have.
Experience Level Entry Level
Job Type & Location This is a Contract to Hire position based out of Houston, TX. The role is full‑time onsite in Northwest Houston, TX 77379.
Pay and Benefits The pay range for this position is $24.00–$24.00/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Application Deadline This position is anticipated to close on Jan 22, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.
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Spanish Or Korean Medical Customer Service Representative - Must Be Close To 77070
role at
TEKsystems
1 day ago Be among the first 25 applicants
Overview The Client is committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Client Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better ca r at a lower cost—delivering the highest value to those who need it most. As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members.
Responsibilities
Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support.
Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members’ needs while collaborating with internal teams to ensure full resolution.
Embody a customer‑first mindset by actively listening to needs, de‑escalating concerns, and providing personalized, compassionate support.
Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction.
Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences.
Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information.
Skills Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills, Inbound Memory Care, Hospice, Oncology
Additional Skills & Qualifications Bachelor’s Degree and have worked their way through college in a part time job or had an internship - would be a nice to have.
Experience Level Entry Level
Job Type & Location This is a Contract to Hire position based out of Houston, TX. The role is full‑time onsite in Northwest Houston, TX 77379.
Pay and Benefits The pay range for this position is $24.00–$24.00/hr.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Application Deadline This position is anticipated to close on Jan 22, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.
#J-18808-Ljbffr