Sanford Health
Patient Access Representative | Tracy Clinic | 28 hrs/week
Sanford Health, Tracy, Minnesota, United States, 56175
Patient Access Representative | Tracy Clinic | 28 hrs/week
Join to apply for the
Patient Access Representative | Tracy Clinic | 28 hrs/week
role at
Sanford Health . This part-time position offers 28 hours per week with a salary range of $16.25–$23.00 per hour.
Job Details Facility:
Tracy Clinic Location:
Tracy, MN Address:
249 5th St E, Tracy, MN 56175, USA Shift:
8 Hours - Day Shifts Job Schedule:
Part time Weekly Hours:
28.00
Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. As the first point of contact, you will create a welcoming and safe environment, either on the phone or in the clinic.
REGISTRATION
Greet patients & verify demographics
Creating, scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establish financial responsibility and assist with arrangements while adhering to policies and procedures
Collect co-payments, pre-payments, and payments on account balances
Work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patient needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre-authorization
Arrange interpreter services
Check patients in/out
Operate multi-line phone
Resolve work queue issues, manage recall and waitlists, serve as switchboard operator calling codes and paging providers
Additional Duties
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties: make copies or send faxes
Qualifications High school diploma or equivalent preferred; post‑secondary education helpful. One year of work experience in a medical office setting, with medical terminology helpful and customer service skills essential. Six months’ customer service experience desired. May require BLS for certain locations and/or settings.
Benefits Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees, including health, dental, vision, and life insurance, a 401(k) plan, work/life balance benefits, and a generous time‑off package. For more information about Total Rewards, visit
Sanford Benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you have a disability and would like an accommodation for your online application, call 1‑877‑673‑0854 or email talent@sanfordhealth.org.
Sanford Health has a Drug‑Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening.
Req Number:
R‑0245935
Job Function:
Revenue Cycle
#J-18808-Ljbffr
Patient Access Representative | Tracy Clinic | 28 hrs/week
role at
Sanford Health . This part-time position offers 28 hours per week with a salary range of $16.25–$23.00 per hour.
Job Details Facility:
Tracy Clinic Location:
Tracy, MN Address:
249 5th St E, Tracy, MN 56175, USA Shift:
8 Hours - Day Shifts Job Schedule:
Part time Weekly Hours:
28.00
Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. As the first point of contact, you will create a welcoming and safe environment, either on the phone or in the clinic.
REGISTRATION
Greet patients & verify demographics
Creating, scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establish financial responsibility and assist with arrangements while adhering to policies and procedures
Collect co-payments, pre-payments, and payments on account balances
Work through the registration work queue to address and resolve registration errors or denied insurance claims
SCHEDULING
Work with nursing team & providers to coordinate & schedule appointments to meet patient needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre-authorization
Arrange interpreter services
Check patients in/out
Operate multi-line phone
Resolve work queue issues, manage recall and waitlists, serve as switchboard operator calling codes and paging providers
Additional Duties
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties: make copies or send faxes
Qualifications High school diploma or equivalent preferred; post‑secondary education helpful. One year of work experience in a medical office setting, with medical terminology helpful and customer service skills essential. Six months’ customer service experience desired. May require BLS for certain locations and/or settings.
Benefits Sanford Health offers an attractive benefits package for qualifying full‑time and part‑time employees, including health, dental, vision, and life insurance, a 401(k) plan, work/life balance benefits, and a generous time‑off package. For more information about Total Rewards, visit
Sanford Benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you have a disability and would like an accommodation for your online application, call 1‑877‑673‑0854 or email talent@sanfordhealth.org.
Sanford Health has a Drug‑Free Workplace Policy. An accepted offer will require a drug screen and pre‑employment background screening.
Req Number:
R‑0245935
Job Function:
Revenue Cycle
#J-18808-Ljbffr