Tesla Motors, Inc.
What to Expect
We are seeking skilled customer service associates who excel in compassion and effective communication to resolve low-exposure insurance claims. The ideal candidate will deliver exceptional customer service by providing expertise, building trust, and cultivating customer satisfaction. The ideal candidate must possess the ability to manage a high volume of claims with both efficiency and accuracy.
What You'll Do
Analyze, review, and interpret insurance policies to accurately assess coverage and liability
Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
Establish and maintain appropriate loss and expense reserves for assigned claims
Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
Thoroughly document, verify, and review damages to support claim evaluations
Facilitate timely payments to insureds, claimants, and/or service providers
What You'll Bring
High level of attention to detail which is critical for accuracy of routing
Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines
Have great clerical and organizational skills to ensure proper record keeping
Onsite presence is required every day
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
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What You'll Do
Analyze, review, and interpret insurance policies to accurately assess coverage and liability
Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
Establish and maintain appropriate loss and expense reserves for assigned claims
Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
Thoroughly document, verify, and review damages to support claim evaluations
Facilitate timely payments to insureds, claimants, and/or service providers
What You'll Bring
High level of attention to detail which is critical for accuracy of routing
Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines
Have great clerical and organizational skills to ensure proper record keeping
Onsite presence is required every day
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
#J-18808-Ljbffr