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SERVPRO

Administrative Scheduler

SERVPRO, Knoxville, Tennessee, United States, 37955

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As the Administrative Scheduler you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and thrive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

Provide customer service and act as liaison between Customers and Production staff.

Perform detailed and accurate data entry.

Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications.

Collaborate and assist with other departments, as needed.

Position Requirements

High school diploma/GED (preferred)

At least 2 years of customer service and/or office-related experience

Prior customer service experience

Ability to multitask and to remain detail orientated

Knowledge of local geographical area is preferred

Must be knowledgeable in relevant computer applications

Skills / Physical Demands / Competencies This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

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