Achieve
Achieve is a leading digital personal finance company that helps everyday people move from struggling to thriving. Using proprietary data and analytics, we tailor solutions for each step of our members’ financial journey, including personal loans, home equity loans, debt consolidation, financial tools, and education.
Job Description As a member of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most. This role is structured to allow career progression toward higher‑level positions.
This position is 100% work‑from‑home. Candidates must reside in the greater Houston, Dallas or surrounding areas in Texas.
Starting Pay:
$16.00/hr
Start Date:
February 16th, 2026
Monday‑Friday schedules available
4 × 10 shifts also available, including weekends (additional pay incentives for working weekends)
What you’ll do
Communicate with our members via phone and email, exhibiting care in every interaction
Listen to our members, providing empathy and solutions to their unique needs
Collaborate with your team to share knowledge and best practices
Accurately document member interactions and activity
Qualifications
Minimum of 1 year of customer service experience (call center or retail)
High school diploma or equivalent
Availability for an 8‑hour shift between the hours of 6 am – 8 pm
People‑focused approach and solution mindset
Ability to handle a high volume of inbound calls
Strong communication skills
Benefits
401(k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship through our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve and help change the future. We’re proud to have over 3,000 employees in hybrid and work‑from‑home roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well‑being first.
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Job Description As a member of our Member Services team, you’ll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you’ll be there every step of the way to provide empathy, care, and guidance when it’s needed most. This role is structured to allow career progression toward higher‑level positions.
This position is 100% work‑from‑home. Candidates must reside in the greater Houston, Dallas or surrounding areas in Texas.
Starting Pay:
$16.00/hr
Start Date:
February 16th, 2026
Monday‑Friday schedules available
4 × 10 shifts also available, including weekends (additional pay incentives for working weekends)
What you’ll do
Communicate with our members via phone and email, exhibiting care in every interaction
Listen to our members, providing empathy and solutions to their unique needs
Collaborate with your team to share knowledge and best practices
Accurately document member interactions and activity
Qualifications
Minimum of 1 year of customer service experience (call center or retail)
High school diploma or equivalent
Availability for an 8‑hour shift between the hours of 6 am – 8 pm
People‑focused approach and solution mindset
Ability to handle a high volume of inbound calls
Strong communication skills
Benefits
401(k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship through our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve and help change the future. We’re proud to have over 3,000 employees in hybrid and work‑from‑home roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well‑being first.
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