JLL
Job Summary
Critical Facilities Data Center Technician will have a strong focus on operating, maintaining, troubleshooting and repairing facility equipment on all systems. Individuals are expected to demonstrate technical expertise in one craft area (Electrical, HVAC, Piping/Plumbing, Central Utility Plant Operations) and be multi-skilled in others in order to successfully complete daily/weekly work assignments.
Principal Duties And Responsibilities
Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up‑time including fire/life safety, mechanical systems such as HVAC, chillers, CRAC, CRAH, plumbing, controls, electrical systems such as lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers, and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, ventilating and water heaters; pumps, valves, piping, filters, and other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly.
Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
Learn and understand the data center site to manage incidents and events that put the critical systems at risk.
Work order management, including CMMS, vendor management, and customer‑facing tickets.
Understanding and complying with emergency escalation procedures.
Perform additional job duties as required.
Minimum Experience and Qualifications
Experience with systems, emergency generators, and switchgears.
High School diploma or GED equivalent.
4+ years related work experience.
Language Skills
Demonstrated verbal and written communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, analyze, and interpret technical procedures or governmental regulations and codes.
Ability to write routine reports and correspondence.
Ability to speak effectively before small groups of tenants or fellow employees.
Other Skill and Abilities
Working knowledge of and the ability to develop proficient knowledge of Microsoft Word, Excel, Outlook, Access and other software packages.
Must be able to professionally interact with tenants and contractors.
Preferred Requirements
Corrigo Experience.
MCIM / Salesforce Experience.
Zendesk Experience.
ServiceNow Experience.
Hands‑on experience working in a data center or critical facility, including UPS.
Physical Requirements
Walking large, campus‑like settings.
Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead.
Lifting a minimum of 50 lbs.
Climbing stairs and navigating rooftops to access equipment.
Using ladders up to 30 ft and working from heights.
Ability to climb a ladder with a 300‑lb weight limit.
Must be able to work different schedules.
Must be able to work holidays.Must be able to respond to site emergencies.
Benefits JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Compensated for holidays worked.
Pay differential for night shift employment.
About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
Location San Antonio, TX (Metropolitan Area)
Seniority level Associate
Employment type Full‑time
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Principal Duties And Responsibilities
Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up‑time including fire/life safety, mechanical systems such as HVAC, chillers, CRAC, CRAH, plumbing, controls, electrical systems such as lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers, and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, ventilating and water heaters; pumps, valves, piping, filters, and other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly.
Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
Learn and understand the data center site to manage incidents and events that put the critical systems at risk.
Work order management, including CMMS, vendor management, and customer‑facing tickets.
Understanding and complying with emergency escalation procedures.
Perform additional job duties as required.
Minimum Experience and Qualifications
Experience with systems, emergency generators, and switchgears.
High School diploma or GED equivalent.
4+ years related work experience.
Language Skills
Demonstrated verbal and written communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, analyze, and interpret technical procedures or governmental regulations and codes.
Ability to write routine reports and correspondence.
Ability to speak effectively before small groups of tenants or fellow employees.
Other Skill and Abilities
Working knowledge of and the ability to develop proficient knowledge of Microsoft Word, Excel, Outlook, Access and other software packages.
Must be able to professionally interact with tenants and contractors.
Preferred Requirements
Corrigo Experience.
MCIM / Salesforce Experience.
Zendesk Experience.
ServiceNow Experience.
Hands‑on experience working in a data center or critical facility, including UPS.
Physical Requirements
Walking large, campus‑like settings.
Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead.
Lifting a minimum of 50 lbs.
Climbing stairs and navigating rooftops to access equipment.
Using ladders up to 30 ft and working from heights.
Ability to climb a ladder with a 300‑lb weight limit.
Must be able to work different schedules.
Must be able to work holidays.Must be able to respond to site emergencies.
Benefits JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Compensated for holidays worked.
Pay differential for night shift employment.
About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
Location San Antonio, TX (Metropolitan Area)
Seniority level Associate
Employment type Full‑time
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