State of South Carolina
Counselor II - Mobile Crisis Call Center (Charleston)
State of South Carolina, Columbia, South Carolina, United States
Overview
Are you passionate about making a real difference in people\'s lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a
Clinical Counselor
who is motivated to help individuals and families navigate life\'s challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Mental Health Center, 2125 Charlie Hall Blvd, Charleston, SC 29414. Responsibilities
Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to individuals in crisis. Identify concerns with mental illness, developmental disabilities, and/or substance use and refer to the appropriate resource. Utilize assessment information and community resources to provide information and/or linkage and referral to services. Patch call to appropriate clinical staff in a timely manner based on geographic location and patient needs. Complete appropriate documentation in accordance with established policy, procedure, and QA guidelines of the agency. Shift leader for call center. Assist with guiding new and existing staff during assigned shifts. Troubleshoots issues/problem solves solutions to team issues. Provide guidance and resources to staff during shift. Act as a support to staff during shifts. Participate in assessment/community response staff meetings, individual supervision PRN, and daily call review. Comply with all applicable CDMHC/OMH policy, quality assurance, corporate compliance, and cultural competence policies, procedures, and regulations and all Federal and State laws as well as attend all training classified as mandatory by Federal and State regulations. Engage in additional trainings to maintain professional development. Qualifications
A bachelor\'s degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs. A bachelor\'s or master\'s degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling, or other behavioral discipline deemed equivalent by SCOMH. Post hire, employees must: have working knowledge of mental health principles and practices; have experience working and/or education in the mental health field; have good listening skills, good writing skills, and the ability to multitask; have working knowledge of basic health and welfare services provided by other agencies in the community; be able to screen, assess and consult with callers; experience in the crisis continuum of care is a plus. Must be able to lift up to 20 lbs and may be responsible for day and night shifts. This position is a 24-hour program. The employee is required to have a serviceable personal vehicle and a valid SC driver\'s license. Shifts
Available Shifts: 8:00 am to 6:00 pm Sunday - Tuesday, 8:00 am to 5:30 pm Wednesday 4:00 pm to 12:00 am Wednesday - Sunday Equal Opportunity
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Note: benefits information is provided for reference. 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave S.C. Deferred Compensation Program available Retirement benefit choices: State Retirement Plan (SCRS) and State Optional Retirement Program (State ORP)
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Are you passionate about making a real difference in people\'s lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a
Clinical Counselor
who is motivated to help individuals and families navigate life\'s challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Mental Health Center, 2125 Charlie Hall Blvd, Charleston, SC 29414. Responsibilities
Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to individuals in crisis. Identify concerns with mental illness, developmental disabilities, and/or substance use and refer to the appropriate resource. Utilize assessment information and community resources to provide information and/or linkage and referral to services. Patch call to appropriate clinical staff in a timely manner based on geographic location and patient needs. Complete appropriate documentation in accordance with established policy, procedure, and QA guidelines of the agency. Shift leader for call center. Assist with guiding new and existing staff during assigned shifts. Troubleshoots issues/problem solves solutions to team issues. Provide guidance and resources to staff during shift. Act as a support to staff during shifts. Participate in assessment/community response staff meetings, individual supervision PRN, and daily call review. Comply with all applicable CDMHC/OMH policy, quality assurance, corporate compliance, and cultural competence policies, procedures, and regulations and all Federal and State laws as well as attend all training classified as mandatory by Federal and State regulations. Engage in additional trainings to maintain professional development. Qualifications
A bachelor\'s degree in guidance, counseling, or the social sciences and professional experience in human services or social services programs. A bachelor\'s or master\'s degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling, or other behavioral discipline deemed equivalent by SCOMH. Post hire, employees must: have working knowledge of mental health principles and practices; have experience working and/or education in the mental health field; have good listening skills, good writing skills, and the ability to multitask; have working knowledge of basic health and welfare services provided by other agencies in the community; be able to screen, assess and consult with callers; experience in the crisis continuum of care is a plus. Must be able to lift up to 20 lbs and may be responsible for day and night shifts. This position is a 24-hour program. The employee is required to have a serviceable personal vehicle and a valid SC driver\'s license. Shifts
Available Shifts: 8:00 am to 6:00 pm Sunday - Tuesday, 8:00 am to 5:30 pm Wednesday 4:00 pm to 12:00 am Wednesday - Sunday Equal Opportunity
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Note: benefits information is provided for reference. 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave S.C. Deferred Compensation Program available Retirement benefit choices: State Retirement Plan (SCRS) and State Optional Retirement Program (State ORP)
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