Holiday Inn Express & Suites, Nevada, MO
Hotel Assistant Manager
Holiday Inn Express & Suites, Nevada, MO, Nevada, Missouri, United States, 64772
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.
Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Must have hotel experience of at least one year.
Responsibilities
Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Consult with the general manager to ensure that all guest service standards are met daily
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Qualifications
Must have at least 3 or more years of experience in the hospitality field
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
Have superb communication skills, organizational skills, and problem-solving skills
A proven record of experience managing a team, preferably in a hospitality role, is required
Proven customer service experience as a manager; strong guest-focused mentality
Compensation $20 - $21 hourly
Apply now if this seems like an exciting new opportunity to you!
#J-18808-Ljbffr
Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Must have hotel experience of at least one year.
Responsibilities
Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Consult with the general manager to ensure that all guest service standards are met daily
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Qualifications
Must have at least 3 or more years of experience in the hospitality field
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
Have superb communication skills, organizational skills, and problem-solving skills
A proven record of experience managing a team, preferably in a hospitality role, is required
Proven customer service experience as a manager; strong guest-focused mentality
Compensation $20 - $21 hourly
Apply now if this seems like an exciting new opportunity to you!
#J-18808-Ljbffr