NTT DATA North America
Coordination of Benefits Associate
NTT DATA North America is seeking a
Coordination of Benefits Associate
to join our team and support a leading health plan client by managing coverage coordination and claims processes.
Position is
Full‑time , mid‑senior level, Monday‑Friday 8:00‑20:00 CST/EST with potential overtime and weekend work as business needs.
Responsibilities
Research potential dual coverage and determine primary insurance for subscribers, spouses, and dependents.
Update claims systems according to member insurance.
Make outbound calls to other insurance companies to verify coverages.
Meet or exceed quality, productivity, and SLA performance measures.
Complete required regulatory compliance, including HIPAA.
Participate in all organizational and client training requirements.
Identify opportunities for process improvement.
Qualifications
High school diploma or equivalent.
3+ years medical claims or eligibility experience.
5+ years experience using Windows PC applications, including typing 40 WPM.
5+ years experience with Microsoft Office (Outlook, Excel, Word).
Required schedule availability Monday‑Friday 8:00‑20:00 CST/EST. Shift timings may change per client requirements. Resources may work overtime and weekends as business needs.
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Coordination of Benefits Associate
to join our team and support a leading health plan client by managing coverage coordination and claims processes.
Position is
Full‑time , mid‑senior level, Monday‑Friday 8:00‑20:00 CST/EST with potential overtime and weekend work as business needs.
Responsibilities
Research potential dual coverage and determine primary insurance for subscribers, spouses, and dependents.
Update claims systems according to member insurance.
Make outbound calls to other insurance companies to verify coverages.
Meet or exceed quality, productivity, and SLA performance measures.
Complete required regulatory compliance, including HIPAA.
Participate in all organizational and client training requirements.
Identify opportunities for process improvement.
Qualifications
High school diploma or equivalent.
3+ years medical claims or eligibility experience.
5+ years experience using Windows PC applications, including typing 40 WPM.
5+ years experience with Microsoft Office (Outlook, Excel, Word).
Required schedule availability Monday‑Friday 8:00‑20:00 CST/EST. Shift timings may change per client requirements. Resources may work overtime and weekends as business needs.
#J-18808-Ljbffr