Baylor Scott & White Outpatient Rehabilitation
Patient Service Specialist - Medical Front Office
Baylor Scott & White Outpatient Rehabilitation, Round Rock, Texas, us, 78682
Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for Rehabilitation, Central TX.
Patient Service Specialist (PSS) – Float position. Must travel to multiple outpatient clinics (Manor, Mueller, Angus, Tech, Hutto, Round Rock).
Full Time. Hours vary Monday to Friday 7am–7pm.
Entry-level position. Salary $18–$25 per hour based on experience; compensation depends on experience and internal equity.
Benefits include:
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
Eligibility and effective dates vary
Responsibilities:
Coordinate patient appointments, working with the Center Manager to minimize cancellations and support treatment adherence.
Register patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verify patient insurance, obtaining required authorizations before patient visits and explaining benefits, financial responsibilities, billing, and outpatient policies.
Collect copay at each visit.
Scan and maintain medical documents.
Reconcile and post charges daily and other reporting to ensure clean claim processing.
Respond to all requests for information from patients, other departments, and physicians.
Maintain office, order supplies, and manage mail.
Willingness to adjust schedule to center needs.
Attend mandatory meetings and in‑service education programs.
Travel to non‑home location center or other site for coverage when necessary.
HS Diploma or GED is required.
Preferred Experience:
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration experience
Job ID: #BSWIR-Outpatient
#J-18808-Ljbffr
Patient Service Specialist (PSS) – Float position. Must travel to multiple outpatient clinics (Manor, Mueller, Angus, Tech, Hutto, Round Rock).
Full Time. Hours vary Monday to Friday 7am–7pm.
Entry-level position. Salary $18–$25 per hour based on experience; compensation depends on experience and internal equity.
Benefits include:
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
Eligibility and effective dates vary
Responsibilities:
Coordinate patient appointments, working with the Center Manager to minimize cancellations and support treatment adherence.
Register patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verify patient insurance, obtaining required authorizations before patient visits and explaining benefits, financial responsibilities, billing, and outpatient policies.
Collect copay at each visit.
Scan and maintain medical documents.
Reconcile and post charges daily and other reporting to ensure clean claim processing.
Respond to all requests for information from patients, other departments, and physicians.
Maintain office, order supplies, and manage mail.
Willingness to adjust schedule to center needs.
Attend mandatory meetings and in‑service education programs.
Travel to non‑home location center or other site for coverage when necessary.
HS Diploma or GED is required.
Preferred Experience:
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration experience
Job ID: #BSWIR-Outpatient
#J-18808-Ljbffr