Seacoast Bank
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Teller - Williston
role at
Seacoast Bank .
Location: Williston, FL.
Responsibilities Relationship Building
Exhibit consistent relationship building including, but not limited to:
Prepare for various customer interactions
Build rapport
Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
Match customer needs to Seacoast Bank products and services
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations
Respond promptly to customer needs and requests for service
Quickly seek out appropriate people in more complex financial matters
Able to balance business needs with customer requests while managing potential risk to bank
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation
Participate in community, charitable or civic events
Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization
Develop an introductory understanding of consumer deposit and lending products and processes
Develop proficiencies in outbound calling process
Develop skills to identify referral opportunities with internal business partners
Observe presentations regarding banking products/services through networking events
Develop a strong understanding of customer‑facing technology with the ability to discuss with and enroll customers in self‑service products/processes
Operations
Process checks, cash and the sale of negotiable instrument transactions adhering to the bank’s current policies and procedures
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, Business Continuity and all other regulated banking requirements to protect associates, clients and bank assets. Assist in remediating audit/scorecard/QC deficiencies
Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues as needed
Balance cash drawer daily and monitor own work for accuracyFollow instructions and respond to management direction to help resolve more difficult customer objections, and solve problems in a timely and positive manner to retain the customer relationship
Adhere to Seacoast Bank’s Code of Conduct
Follow all safety and security procedures
May be assigned vault responsibilities
Education and Experience
High School diploma or equivalent required
Minimum of 6 months cash handling experience required
Minimum of 6 months previous experience in retail sales and/or financial services experience preferred
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non‑bank operational hours
Demonstrate excellent communication (written and verbal) and interpersonal skills
Able to work independently and exercise a high degree of initiative
PC Proficiency in Desktop, Laptop, Tablet and Smartphone devices as well as Microsoft Office Suite software
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on‑time, successful completion of annual required training post‑hire and effective execution of role responsibilities.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Banking
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Teller - Williston
role at
Seacoast Bank .
Location: Williston, FL.
Responsibilities Relationship Building
Exhibit consistent relationship building including, but not limited to:
Prepare for various customer interactions
Build rapport
Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers
Match customer needs to Seacoast Bank products and services
Confidently and proficiently explain Seacoast Bank products and services to customers
Proven ability to create and enhance relationships based on customer needs
Ask for referrals from new and existing customers
Exhibit good listening skills and speak clearly and persuasively in positive or negative situations
Respond promptly to customer needs and requests for service
Quickly seek out appropriate people in more complex financial matters
Able to balance business needs with customer requests while managing potential risk to bank
Embrace new technology and remain up to date on industry changes to create an open environment that fosters idea generation and innovation
Participate in community, charitable or civic events
Exhibit strong work ethics and teamwork, collaborating with other associates within the branch and across the organization
Develop an introductory understanding of consumer deposit and lending products and processes
Develop proficiencies in outbound calling process
Develop skills to identify referral opportunities with internal business partners
Observe presentations regarding banking products/services through networking events
Develop a strong understanding of customer‑facing technology with the ability to discuss with and enroll customers in self‑service products/processes
Operations
Process checks, cash and the sale of negotiable instrument transactions adhering to the bank’s current policies and procedures
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, Business Continuity and all other regulated banking requirements to protect associates, clients and bank assets. Assist in remediating audit/scorecard/QC deficiencies
Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues as needed
Balance cash drawer daily and monitor own work for accuracyFollow instructions and respond to management direction to help resolve more difficult customer objections, and solve problems in a timely and positive manner to retain the customer relationship
Adhere to Seacoast Bank’s Code of Conduct
Follow all safety and security procedures
May be assigned vault responsibilities
Education and Experience
High School diploma or equivalent required
Minimum of 6 months cash handling experience required
Minimum of 6 months previous experience in retail sales and/or financial services experience preferred
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non‑bank operational hours
Demonstrate excellent communication (written and verbal) and interpersonal skills
Able to work independently and exercise a high degree of initiative
PC Proficiency in Desktop, Laptop, Tablet and Smartphone devices as well as Microsoft Office Suite software
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on‑time, successful completion of annual required training post‑hire and effective execution of role responsibilities.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Banking
#J-18808-Ljbffr