JCC Association of North America is hiring: Executive Assistant & Office Manager

Executive Assistant & Office Manager at Camp Tawonga

Company & Mission

Tawonga's mission is to provide educational and recreational programs for children, adults and families that foster self‑esteem, lifelong friendships and community, connections with nature, commitment to justice and positive Jewish identity and spirituality. We run programs at our residential campsite next to Yosemite National Park and in the Bay Area, serving over 5,000 people a year.

Culture

At Camp Tawonga, we are a caring, collaborative, joyous group of professionals who take great pride in fulfilling our mission and having fun while doing it. We have deep respect for our community, the children and the families who participate in our programs; for nature and the physical world; and for the Jewish value of "tikkun olam" – repairing the world. Our team is diverse and inclusive of all staff and community members, Jewish and non‑Jewish alike. We are committed to JEDI (justice, equity, diversity and inclusion) and the ongoing reflection, learning and action required to create and sustain a race equity culture.

Equal Opportunity Employer

Camp Tawonga is an Equal Opportunity Employer, values diversity and is committed to building an equitable and inclusive environment for all employees. We are committed to hiring people of color, LGBTQ+ individuals and women. All employment is decided on the basis of qualifications, merit and organizational need.

Role Purpose and Description

The Executive Assistant and Office Manager ensures the smooth day‑to‑day operations of Camp Tawonga by supporting the CEO and other key leadership positions, providing excellent customer service to families, managing the San Francisco office, and serving as a liaison to the board of directors.

Responsibilities

• Provide high level operational and administrative support to CEO and COO as needed.
• Serve as key liaison between CEO/COO and key internal and external partners, clients, institutions and other stakeholders, providing excellent communication and customer service.
• Responsible for meticulous calendar management, including planning meetings, coordinating recurring check‑ins and communicating with multiple parties to schedule events.
• Complete invoicing, expense reports, reimbursements and travel arrangements for individuals and groups.
• Assist in the management of organizational budgets.
• In collaboration with the Development Director, support the CEO's cultivation and stewardship of donors including crafting regular correspondence and emails and planning events and meetings.
• Conduct, analyze, and synthesize research (e.g., comparing potential vendors, venues, or products); present findings to CEO/COO and generate recommendations as appropriate.
• Assist the COO in gathering, organizing, and submitting requested information and documentation to various reporting agencies, county entities, and our insurance broker to support compliance and insurance requirements.

• Serve as liaison and concierge to board members ensuring they have what they need to engage effectively.
• Oversee board and committee rosters and calendars, plan and execute meeting and retreat logistics, manage board communications.
• Record minutes during meetings and distribute them to board members post‑meeting.
• Plan retreats (2×/year), dinners and support fundraising events.
• Manage Boardable platform.
• Prepare board meeting materials and presentations.
• Handle confidential and sensitive board communications requiring excellent judgment.

• Be the first point of contact for families and community members and play a critical role in shaping their experience of Tawonga.
• Represent Tawonga with warmth, professionalism and care.
• Manage info@tawonga.org and phone line, providing excellent customer service.
• Support Ruach Ride (summer camp bus pick‑up and drop‑off).

• Maintain the office as a clean, organized, welcoming and functional space for all employees.
• Liaise with property management (landlord) as needed.
• Liaise with vendors regarding IT, copiers, postage machine and off‑site file storage.
• Ensure security is notified of all expected guests.
• Greet guests upon arrival in reception area.
• Receive and sort mail and packages, take outgoing mail to the post office.
• Keep office stocked with supplies, drinks, snacks, regularly inventory, and order as needed.
• Schedule regular staff meetings, collect and distribute agendas, take minutes, facilitate attendance, order lunch monthly.
• Plan special events such as birthdays, baby showers, picnics, farewell lunches, holiday parties.
• Coordinate day‑to‑day IT operations and support, troubleshoot across Bay Area office and on‑site camp locations.
• Serve as member of the Admin Team and complete assigned administrative projects.
• Support large‑volume mailings, packet compilations, filing, and lost & found.
• Oversee software administration on Google, Zoom, Boardable, JotForm, and other tools.
• Assist with additional general office tasks as needed.
• Maintain storage spaces in a clean and organized manner.

• Research and participate in relevant professional development (e.g., executive assistant best‑practice trainings, nonprofit board governance, Google Workspace admin learning).

Qualifications

• Excellent verbal and written communication skills in English.
• Excellent interpersonal and customer service skills.
• Highly organized and attentive to detail.
• Excellent time management skills.
• Ability to see projects through to completion within set deadlines; proven follow‑through and accountability.
• Ability to prioritize tasks and execute multiple projects simultaneously in a fast‑paced environment.
• Ability to troubleshoot basic tech issues and train staff on low‑level IT skills/systems.
• Comfortable learning new technical/computer skills as they arise.
• Proficient in Google Suite (Drive, Calendar, Gmail, Docs, Sheets, Slides, Forms).
• Commitment to supporting Tawonga's efforts to promote justice, equity, diversity and inclusion in all programs.

• Enthusiasm for Tawonga's mission.
• Self‑starter and ability to work independently.
• Flexible and able to meet changing work needs and demands.
• At least two years of experience working in an office environment.
• At least one year of prior administrative experience as Executive Assistant and/or Office Manager.
• Positive, can‑do attitude, solution‑oriented.
• Experience with Canva, Google Admin, and/or Boardable.

Compensation & Benefits

This full‑time, exempt, year‑round position offers a pay range of $65,000–$75,000. Camp Tawonga provides a competitive benefits package, including medical, dental, life insurance, retirement with company match, and paid sick and vacation leave.

Application Information

Please submit a resume and cover letter explaining your qualifications and interest in the position to applications@tawonga.org with "Executive Assistant & Operations Manager" in the subject line. Applications will be accepted on a rolling basis, and Tawonga is seeking to hire for this position as soon as possible.

Camp Tawonga has served as a leader in Jewish camping for 100 years, fostering in children and families a deep connection to nature, community and Judaism. We run programming for children, families and young adults at our stunning residential campsite next to Yosemite National Park and in the San Francisco Bay Area.