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Sbhonline

Quality Assurance Specialist

Sbhonline, New York, New York, us, 10261

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Quality Assurance Specialist

Location:

Brooklyn, NY Position Type:

Full-Time Schedule: Monday through Friday, Standard Business Hours Salary:

DoE

Position Summary: The

Quality Assurance Specialist

supports agency-wide compliance and quality initiatives by monitoring programs, assisting with audits and surveys, and working collaboratively with leadership to ensure regulatory standards and high-quality care are maintained across all programs.

Essential Responsibilities:

Provide guidance and feedback to administrators and program staff related to compliance and quality improvement

Maintain a working knowledge of applicable regulations, including NYS OPWDD and other governing authorities

Participate in required regulatory and certification-related trainings

Provide technical assistance and support to OPWDD-certified programs as needed

Conduct compliance reviews, audits, and internal surveys across agency programs

Perform technical assistance visits, including documentation reviews and physical inspections

Identify compliance risks and recommend corrective and preventative actions

Assist in developing, implementing, and monitoring corrective action plans with program leadership

Prepare clear written reports outlining findings, corrective actions, and follow-up requirements

Assist with internal and regulatory investigations in accordance with OPWDD and NYS Justice Center requirements

Support key quality assurance initiatives across the organization

Additional Duties:

Serve as a member of agency-wide committees

Perform other related duties as assigned

Qualifications & Skills:

High school diploma or equivalent required

Prior experience in human services, quality assurance, compliance, or a related field preferred but not required

Training will be provided

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