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National Black MBA Association

Director, Business Insights (Personal Lines Auto Insurance)

National Black MBA Association, Columbus, Ohio, United States, 43224

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If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This opening can be filled in a Remote/Work-From-Home (WFH) capacity from anywhere within the United States, or in our Columbus, OH or Des Moines, IA offices, dependent on the selected candidate's preference.

This position leads the Auto Insurance analytics team within Personal Lines Business Insights. Qualified candidates must possess strong people leadership competency, preferably with formal people leadership experience, in addition to a professional background that is rooted in Analytics (Data Analytics, Data Science, Data Engineering, etc.). Strong preference for P&C Insurance industry experience and existing business acumen.

Experience leading a business analytics team, driving analytics and measurement strategies

Prior experience working directly with the Personal Lines Auto product line of business

Expertise in developing advanced analytical solutions and business intelligence applications. Experience with building predictive models is a plus.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Job Description Summary We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

Job Description As a Director, Business Insights, you’ll lead a team responsible for extracting and manipulating internal and external data through R/SAS/SQL/Python, performing diagnostic and inferential analysis, investigating complex business concerns using data, technical techniques, analysis or visualization techniques, and communicating key findings to business partners. Your focus will be to maximize and effectively communicate insight gained from internal and external data to ensure that business executives are making decisions in an optimally informed way. We’ll count on you to establish, grow, and evolve relationships with the business to maximize effectiveness.

Key Responsibilities

Builds and maintains relationships and serves as a trusted business advisor to business executives, clients, internal risk partners and others. Creates partnerships across the company to ensure methodologies and assumptions used are aligned with corporate practices.

Leads team performing data analysis and modeling on extracted data sets to craft, package and communicate actionable insights and recommendations to business partners and executives.

Directs team responsible for crafting, packaging and communicating internal/external insights to business partners. Ensures that insights are positioned to be action oriented.

Plans and advises team regarding work which may span more than one project or focus area. Owns the development of the scope, risk/control matrix, project timelines and assignments.

Drives the development of strategies for the business unit. Influences business executives to understand. Directs the team to align and deliver analysis that supports business objectives and priorities.

Leads team in building business intelligence through tools such as R, Python, SAS, SQL, Tableau, etc.

May lead training on report preparation and database access.

Leads training on analysis, problem solving, and statistical inferencing.

Leads a portfolio of special projects for both team members and members from other departments.

Contributes to the continuous improvement of department processes through ongoing initiatives.

Leverages statistical inferencing when conducting analysis. Communicates significance in findings when working with business partners.

Manages associates, including performance, salary planning and administration, training and development, workflow and organizational planning, hiring and placement and disciplinary actions.

Serves as a subject matter expert for business executives in the intake and prioritization of data reporting and advanced analysis work.

May perform other responsibilities as assigned.

Reporting Relationships Reports to Associate Vice President and leads team of Business Insight professionals.

Typical Skills and Experiences Education:

Undergraduate studies in computer science, management information, business, mathematics or related field with post‑graduate studies preferred.

Experience:

Typically, 10 or more years of experience in data extraction, data manipulation, prescriptive analysis, and data visualization. Experience with advanced statistical techniques such as predictive analytics. Detailed experience with data‑extraction problem solving; working with large structured and unstructured data sets and databases to build understandable and relevant measures. Leadership experience required. Professional experience in insurance, financial services or a related industry preferred.

Knowledge, Abilities and Skills:

Ability to lead various financial and operational analysis projects. Advanced knowledge of business policies and procedures, customer service concepts and practices. Demonstrated understanding of and working knowledge to build and maintain ad hoc and standard analyses, including data visualization, predictive modeling and business intelligence tools. Ability to conduct extraction of data for functional and operational measurement. Strong communication skills for interactions with others. Ability to understand business processes and the data produced by them. Ability to understand functional and operational measurement needs, analyze data requests, and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.

Benefits We have an array of benefits to fit your needs, including medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro‑rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company‑paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

Salary Nationwide pays on a geographic‑specific salary structure. The national salary range for Director, Business Insights is $138,000.00–$243,000.00. The expected starting salary range for Director, Business Insights is $138,000.00–$206,000.00.

We currently anticipate accepting applications until 01/23/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

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