Community Counseling Centers of Chicago Inc
ACT Program Assistant
Community Counseling Centers of Chicago Inc, Chicago, Illinois, United States, 60660
Job Description
Job Description
Who we are: C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4’s service area has expanded to rekindle hope for individuals and families on Chicago’s north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families’ agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers – from the personal to the systemic - for Chicago’s systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community.
Our Mission -
Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers.
Our Vision -
Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve.
Philosophy -
C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community.
Purpose :
The Program Assistant
will assist with office-based operations, participate in daily team meeting, serve as liaison between clients and staff, such as supporting office walk-ins and calls from clients/family supports, and directly support the ACT team by coordinating and monitoring team schedules. As part of the team, he or she shall assist the Supervisor in providing the quality assurance and oversight necessary to ensure adherence to the ACT fidelity model, as well as direct ACT services with productivity expectations. Articulate C4’s mission and vision.
Minimum Qualifications:
BA/BS required, preferably in Social Work, Psychology or Counseling Bilingual (Spanish) preferred 2 years minimum clinical experience working with adult clients with serious mental illness and substance use needs. A well-maintained personal vehicle for work related use, valid Illinois driver’s license, good driving record, and active vehicle insurance are required
Competencies (Minimum Skills, Knowledge and Experience):
Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment according to each client's age, gender, race, ethnicity, and culture. Clinical competencies, including motivational interviewing techniques, as aligned with training mandated by agency Understanding of personal and professional boundaries Knowledge of behavior management techniques and functional use of them Organizational skills Time and stress management skills Communication skills to include interpersonal, teamwork, and collaboration skills Conflict resolution and diplomacy skills Computer literacy including clinical records Ability to develop solutions to problems. Ability to speak and write clearly and effectively.
Duties and Responsibilities:
Works closely with the ACT Program Manager Leads ACT staff meetings and treatment planning meetings with ACT staff in a manner reflecting compassion and a clear understanding of clients’ unique circumstances and individual recovery needs Directs the client admission process, treatment, rehabilitation and support services of the program in coordination with the ACT Program Manager and psychiatrist Trains and supervises employees to procedures and clinical functions identifying and respecting each person’s preferred learning style. Works with ACT Program Manager to assist in the creation and updating of the ACT Procedural Manual Schedules employees to provide adequate coverage Create a welcoming and inclusive environment where families feel valued and respected. Assist with the client admission process, treatment, rehabilitation and support services of the program in coordination with the psychiatrist Ensures compliance with all applicable laws and accreditation requirements related to service delivery policies, practices, and reporting standards Compiles reports and gathers data as requested by ACT Program Manager Adheres to confidentiality practices and procedures according to agency policies. Maintains compliance, at all times, with agency policies and procedures. Adheres to ethical practices Other duties as assigned by supervisor
Job Description
Who we are: C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4’s service area has expanded to rekindle hope for individuals and families on Chicago’s north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families’ agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers – from the personal to the systemic - for Chicago’s systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community.
Our Mission -
Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers.
Our Vision -
Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve.
Philosophy -
C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community.
Purpose :
The Program Assistant
will assist with office-based operations, participate in daily team meeting, serve as liaison between clients and staff, such as supporting office walk-ins and calls from clients/family supports, and directly support the ACT team by coordinating and monitoring team schedules. As part of the team, he or she shall assist the Supervisor in providing the quality assurance and oversight necessary to ensure adherence to the ACT fidelity model, as well as direct ACT services with productivity expectations. Articulate C4’s mission and vision.
Minimum Qualifications:
BA/BS required, preferably in Social Work, Psychology or Counseling Bilingual (Spanish) preferred 2 years minimum clinical experience working with adult clients with serious mental illness and substance use needs. A well-maintained personal vehicle for work related use, valid Illinois driver’s license, good driving record, and active vehicle insurance are required
Competencies (Minimum Skills, Knowledge and Experience):
Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent and individualized treatment according to each client's age, gender, race, ethnicity, and culture. Clinical competencies, including motivational interviewing techniques, as aligned with training mandated by agency Understanding of personal and professional boundaries Knowledge of behavior management techniques and functional use of them Organizational skills Time and stress management skills Communication skills to include interpersonal, teamwork, and collaboration skills Conflict resolution and diplomacy skills Computer literacy including clinical records Ability to develop solutions to problems. Ability to speak and write clearly and effectively.
Duties and Responsibilities:
Works closely with the ACT Program Manager Leads ACT staff meetings and treatment planning meetings with ACT staff in a manner reflecting compassion and a clear understanding of clients’ unique circumstances and individual recovery needs Directs the client admission process, treatment, rehabilitation and support services of the program in coordination with the ACT Program Manager and psychiatrist Trains and supervises employees to procedures and clinical functions identifying and respecting each person’s preferred learning style. Works with ACT Program Manager to assist in the creation and updating of the ACT Procedural Manual Schedules employees to provide adequate coverage Create a welcoming and inclusive environment where families feel valued and respected. Assist with the client admission process, treatment, rehabilitation and support services of the program in coordination with the psychiatrist Ensures compliance with all applicable laws and accreditation requirements related to service delivery policies, practices, and reporting standards Compiles reports and gathers data as requested by ACT Program Manager Adheres to confidentiality practices and procedures according to agency policies. Maintains compliance, at all times, with agency policies and procedures. Adheres to ethical practices Other duties as assigned by supervisor