Eliassen Group
Eliassen Group is hiring: Epic Beaker Systems Analyst (Data Innovations / Middle
Eliassen Group, Columbus, OH, US
Epic Beaker Systems Analyst (Data Innovations / Middleware Support) Type: Contract Category: IT Admin Industry: Healthcare Remote Work: Available Reference ID: JN Date Posted: Description: We are seeking a skilled Epic Beaker Systems Analyst to join our team and support a dynamic healthcare diagnostics organization known for its high-volume Epic Beaker laboratory environment. This is a hands-on role where you will contribute to daily operations, ensuring smooth instrument connectivity and optimal data flow. Responsibilities include:
- Providing day-to-day production support for Epic Beaker (CP), focusing on troubleshooting and maintenance.
- Administering and supporting Data Innovations (DI) middleware to guarantee reliable instrument connectivity.
- Managing frequent instrument additions, removals, and changes within a busy lab setting.
- Troubleshooting interface issues, rules, and connections between lab instruments and Beaker.
- Collaborating with local LIS, lab operations, and IT teams to address challenges and support ongoing requirements.
- Following ServiceNow-based change control and incident management processes.
- Contributing to light Beaker build and configuration when necessary.
- Participating in a 24/7 on-call rotation (1 week every 6 weeks).
- Extensive hands-on experience with the Epic Beaker application.
- Strong background in Data Innovations (DI) middleware and interfacing with lab instruments.
- Experience in production systems within a large healthcare environment.
- Familiarity with ServiceNow, ITIL processes, and formal change control systems.
- Certifications: Epic Beaker certification and relevant Data Innovations certifications are highly desirable.
- Experience managing multiple lab instruments simultaneously.
- History of collaboration with laboratory operations or LIS teams.
- Experience in high-change, high-uptime healthcare or diagnostics settings.