Runner - Butler Services Job at Wynn Resorts in Las Vegas

Assists the Butler team in all aspects of food service, including but not limited to: picking up food orders from both front and back-of-house, completing timed orders, doing dish pick-ups and restocks in Villas/Suites, as well as servicing food and drink orders in Baccarat. • Maintains equipment par levels in all Butler-serviced areas of operation. • Assists Butlers and guests with all valet services by logging laundry and dry cleaning; Delivery of show tickets, shipping or shopping items, confirmation letters, etc. both to guest rooms and/host office. • Responsible for organizing, restocking, and maintaining health code standards in all Villa services pantries and Butler serviced areas, as well as ensures proper washing, cleaning and polishing of all Villa Services equipment. • Supports the team by reporting any guest issues or requests to the appropriate team member or supporting department and ensures this is communicated in the shift pass-down. • Maintains the Wynn standards of service to guests and co-workers; Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. • Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. • Attends required training classes and incorporates new standards, service knowledge, and safety into daily work practices. • Previous experience in the Food & Beverage industry as a Server, Food Runner, or Busser is preferred, but not required. • Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. • Must be able to manage multiple tasks and be detailed-oriented while maintaining service integrity. • Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. • Attends required meetings and training classes and incorporates new knowledge gained into daily work practices. • Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.