Compass Group, North America
HUMAN RESOURCES MANAGER - Durham, NC (ON - SITE)
Compass Group, North America, Durham, North Carolina, United States, 27703
Crothall Healthcare
Salary:
$95,000 - $107,000
Pay Grade:
15
Company Overview:
Crothall Healthcare is a Compass One Company that provides specialized, high‑quality, innovative, and responsive support services exclusively to the healthcare industry. It serves many of the Top 100 Hospitals across more than 1,300 healthcare service teams in 46 states. Recognized as a top workplace, Crothall offers core services including Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS.
Job Summary As the HR Manager, you will provide field and corporate support focusing on associate relations, front‑line associate recruitment, training, and diversity. You will consult on policies, procedures, and programs related to these areas.
Key Responsibilities
Coordinate and conduct management training on terminations, sexual harassment, and performance management.
Investigate and advise management on the appropriate resolution of associate relations issues.
Conduct exit interviews to determine reasons behind separations.
Recommend strategies to reduce absenteeism and turnover.
Represent the organization at personnel‑related hearings and investigations.
Support internal customer surveys and associate‑satisfaction interpretation/feedback processes.
Attend operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
Coordinate and conduct training on interviewing, selection, and hiring.
Assist managers in developing and implementing recruitment plans to increase qualified applicant flow.
Provide support and tools for unit management to build relations and present at schools, organizations, community associations, and job fairs about the organization and opportunities.
Identify critical needs areas and take appropriate steps to rectify problems.
Conduct new‑hire orientation and management training related to these areas.
Conduct HR assessments.
Prepare and present HR‑related topics at Field Operations Workshops for HR Training and Development.
Regularly conduct HR‑related training (sexual harassment, progressive discipline, HR 101).
Support Preferred Employer objectives and HR business plan by attending and participating in operational meetings.
Preferred Qualifications
Bachelor’s degree (B.A.); Master’s preferred.
Five years multi‑unit HR generalist and associate relations experience.
Experience in a high customer‑contact setting.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
SPHR/PHR Certification preferred.
Benefits
Medical, Dental, Vision.
Life Insurance / AD.
Disability Insurance.
Retirement Plan.
Flexible Time Off, Holiday Time Off.
Associate Shopping Program, Health and Wellness Programs, Discount Marketplace.
Identity Theft Protection, Pet Insurance, Commuter Benefits.
Employee Assistance Program, Flexible Spending Accounts (FSAs).
Paid Parental Leave, Personal Leave.
Crothall maintains a drug‑free workplace.
Applications are accepted on an ongoing basis.
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The Company reserves the right to modify or change the essential functions of the job. We consider all qualified applicants, including those with a criminal history, in accordance with applicable laws.
Req ID: 1495130
#J-18808-Ljbffr
$95,000 - $107,000
Pay Grade:
15
Company Overview:
Crothall Healthcare is a Compass One Company that provides specialized, high‑quality, innovative, and responsive support services exclusively to the healthcare industry. It serves many of the Top 100 Hospitals across more than 1,300 healthcare service teams in 46 states. Recognized as a top workplace, Crothall offers core services including Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS.
Job Summary As the HR Manager, you will provide field and corporate support focusing on associate relations, front‑line associate recruitment, training, and diversity. You will consult on policies, procedures, and programs related to these areas.
Key Responsibilities
Coordinate and conduct management training on terminations, sexual harassment, and performance management.
Investigate and advise management on the appropriate resolution of associate relations issues.
Conduct exit interviews to determine reasons behind separations.
Recommend strategies to reduce absenteeism and turnover.
Represent the organization at personnel‑related hearings and investigations.
Support internal customer surveys and associate‑satisfaction interpretation/feedback processes.
Attend operational meetings to increase HR visibility, conduct classroom training, provide assistance, and implement account HR initiatives.
Coordinate and conduct training on interviewing, selection, and hiring.
Assist managers in developing and implementing recruitment plans to increase qualified applicant flow.
Provide support and tools for unit management to build relations and present at schools, organizations, community associations, and job fairs about the organization and opportunities.
Identify critical needs areas and take appropriate steps to rectify problems.
Conduct new‑hire orientation and management training related to these areas.
Conduct HR assessments.
Prepare and present HR‑related topics at Field Operations Workshops for HR Training and Development.
Regularly conduct HR‑related training (sexual harassment, progressive discipline, HR 101).
Support Preferred Employer objectives and HR business plan by attending and participating in operational meetings.
Preferred Qualifications
Bachelor’s degree (B.A.); Master’s preferred.
Five years multi‑unit HR generalist and associate relations experience.
Experience in a high customer‑contact setting.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
SPHR/PHR Certification preferred.
Benefits
Medical, Dental, Vision.
Life Insurance / AD.
Disability Insurance.
Retirement Plan.
Flexible Time Off, Holiday Time Off.
Associate Shopping Program, Health and Wellness Programs, Discount Marketplace.
Identity Theft Protection, Pet Insurance, Commuter Benefits.
Employee Assistance Program, Flexible Spending Accounts (FSAs).
Paid Parental Leave, Personal Leave.
Crothall maintains a drug‑free workplace.
Applications are accepted on an ongoing basis.
Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements. The Company reserves the right to modify or change the essential functions of the job. We consider all qualified applicants, including those with a criminal history, in accordance with applicable laws.
Req ID: 1495130
#J-18808-Ljbffr