Best Buy
Geek Squad Advanced Repair Technician
Join the Best Buy team as a Geek Squad Advanced Repair Technician (Agent) and provide technology support and repair customers’ computers and other devices. You’ll deliver excellent customer experiences, troubleshoot, and partner with other Geek Squad Agents.
Base Pay Range $15.00/hr – $19.48/hr
What You’ll Do
Perform diagnostic discoveries, make recommendations, repair devices, and help customers both in‑person and over the phone.
Establish and maintain consistent rhythms for timely follow‑up and ensure expectations are met or exceeded.
Partner with team members to maintain accurate documentation of customer requests and repairs.
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
Maintain knowledge, skillsets, and certifications through training courses.
Basic Qualifications
6 months of experience diagnosing, troubleshooting, or repairing technology products.
Experience actively using and learning about consumer electronics.
Ability to work a flexible schedule, including holidays, nights, and weekends.
Preferred Qualifications
Strong ability to prioritize and multi‑task in a fast‑paced environment.
What’s In It For You
Competitive pay.
Generous employee discount.
Financial savings and retirement resources.
Support for your physical and mental well‑being.
About Us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.
Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date.
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Base Pay Range $15.00/hr – $19.48/hr
What You’ll Do
Perform diagnostic discoveries, make recommendations, repair devices, and help customers both in‑person and over the phone.
Establish and maintain consistent rhythms for timely follow‑up and ensure expectations are met or exceeded.
Partner with team members to maintain accurate documentation of customer requests and repairs.
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
Maintain knowledge, skillsets, and certifications through training courses.
Basic Qualifications
6 months of experience diagnosing, troubleshooting, or repairing technology products.
Experience actively using and learning about consumer electronics.
Ability to work a flexible schedule, including holidays, nights, and weekends.
Preferred Qualifications
Strong ability to prioritize and multi‑task in a fast‑paced environment.
What’s In It For You
Competitive pay.
Generous employee discount.
Financial savings and retirement resources.
Support for your physical and mental well‑being.
About Us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.
Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date.
#J-18808-Ljbffr