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Elevate

IT Onsite Administrator- Nashville

Elevate, Nashville, Tennessee, United States, 37247

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IT Onsite Administrator – Nashville Join to apply for the

IT Onsite Administrator- Nashville

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Elevate .

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About Elevate Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. Over the years, the world of sports has transformed, standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with thoughtful insights and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.

Our team of 400+ employees spans the globe in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process.

IT On‑site Administrator – Overview As an IT Administrator, you will be the leadoff hitter for our internal support. You will focus on the employee experience, ensuring our processes and systems meet current and future needs. Your expertise in user experience will be vital as you execute and refine business processes, systems, and technologies to enhance user experiences. In this role, you will support many different enterprise IT systems, improving cost effectiveness, and service quality.

Responsibilities

Offer a strong understanding of the user experience (both internally and externally), execute and refine business processes, systems, technology, data, and information systems to achieve and exceed business outcomes.

Maintain and drive robust technical standards, solutions, systems, and processes.

Monitor events and check in on the internal team throughout the day, troubleshooting as needed.

Influence technology strategies and decisions with an elevated level of experience and knowledge.

Ensure compliance with established security policies and procedures.

Address training needs as required.

Coordinate and support the regular testing of products to address faults and provide evaluations to improve them.

Stay informed on emerging security threats, technical challenges, and developments in system protection and IT security standards.

Collaborate with product stakeholders to translate business problem statements into workable technical solutions.

Communicate plans, status, and issues to higher management levels.

Provide recommendations and partnerships for technology solutions, including the creation of technical proposals and soliciting cost estimates.

Qualifications

Education and/or Experience: Bachelor's degree in computer science, information technology, and/or minimum 4+ years of experience supporting foundational integrated core systems and leading transitions of legacy systems to cloud-based systems, integrating data/information, and establishing a technology road map to meet business needs.

Knowledge/Skills/Abilities:

Solid working knowledge of software solutions—specifically Microsoft Intune and Office 365 Suite, Digital Asset Management Solutions, VMWare, or equivalent virtualization systems.

Experience working with cloud software and systems.

Proficient with macOS and knowledgeable with Windows 11.

Demonstrated experience in process analysis.

Experience in multi-site organizations with distribution systems.

Has implemented key core foundational systems with successful outcomes (e.g., financial, customer, employee).

Exceptional communication and reporting skills.

Critical thinker and problem solver.

Strong interpersonal skills and a patient, helpful demeanor when providing end-user support.

Ability to work in a high-pressure, deadline-driven environment.

Position and Benefits Details

Full Time – Exempt

Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance plus FSA, HSA, and more

401(k) Employer Match after meeting eligibility requirements

14 Paid Holidays

Unlimited PTO

Paid Parental Leave

Working Conditions Standard office environment, located in Nashville, TN.

Travel Requirements

Travel will not be frequent but may be required on occasion.

Physical Demands

Extensive work in front of a screen.

Position requires sitting for extended periods while using a computer and/or phone.

Salary Range This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in Nashville, TN. An employee’s pay position within the salary range will be based on factors including, but limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, collective bargaining agreements, and business or organizational needs.

EEO Statement We are proud to be an equal-opportunity, veterans, disabled, LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com.

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