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Sacred Heart University

Customer Support Representative

Sacred Heart University, Fairfield, Connecticut, us, 06828

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and the job listing Expires on January 17, 2026

Russell Tobin/Pride Global is hiring several professional and motivated Customer Support Representatives to join our client’s team at a leading financial institution in Columbus, OH. In this role, you will support clients by handling incoming phone calls related to a variety of service inquiries on Brokerage accounts. The ideal candidate is detail-oriented, adaptable, and committed to delivering world-class service. Position is a 6-month contract role that could go permanent for the right candidate.

Great opportunity for new grads to gain work experience!

Pay:

$19.17 per hour

Location:

Working on-site in Columbus, OH.

Schedule:

Monday-Friday 8:00am to 5:00pm

Duration:

Position is a 6-month contract role that could go permanent for the right candidate

About the Role Russell Tobin/Pride Global is seeking

Client Support Service Professionals

to join our financial client’s dynamic team. In this role, you will handle incoming phone calls regarding service inquiries on Brokerage accounts. You’ll provide accurate and efficient responses while consistently meeting key performance metrics.

Key Responsibilities

Respond to client inquiries with professionalism and precision.

Support functional areas including:

Brokerage Cash Management products and services

Brokerage Online (client website) and Mobile app

General account or financial-related inquiries

Deliver world-class service in a fast-paced, team-oriented environment.

Adapt quickly to changes and multitask effectively.

Qualifications Candidates should meet

one

of the following criteria:

Recent graduates with a

Bachelor’s degree in Business or Communications

Candidates with an

Associate degree

and experience in a customer service environment

What We’re Looking For

Highly professional and career-driven individuals.

Strong commitment to delivering exceptional client experiences.

Ability to thrive in a busy financial service center.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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