Crestcadillactx
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-owned luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.
What We Offer:
Crest Bistro with Executive Chef inspired menus
Large Event Room and Wine Cellar for hosting customer and community events
Full service Cafes in each new car building
Coffee bars with full time Barista's
Golf Putting Greens
Dog Park
Customer Technology Areas
Vehicle Technology Consultants
Available Benefits of Employment
Highly Competitive Compensation
Health Coverage
Dental Coverage
Vision Coverage
Group Life
Short / Long Term Disability
401K
Paid Vacation
Responsibilities
Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person.
Follow up with customers regarding the status of their vehicle.
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Requirements
Experience is preferred but not required
Organized and friendly personality
Able to work in a fast paced environment
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Available to work Saturday’s (Closed Sunday's)
Valid Driver License and clean driving record
Willing to submit to a pre-employment background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new and pre-owned luxury vehicles. Not only that, you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty, long-term careers and happy employees.
What We Offer:
Crest Bistro with Executive Chef inspired menus
Large Event Room and Wine Cellar for hosting customer and community events
Full service Cafes in each new car building
Coffee bars with full time Barista's
Golf Putting Greens
Dog Park
Customer Technology Areas
Vehicle Technology Consultants
Available Benefits of Employment
Highly Competitive Compensation
Health Coverage
Dental Coverage
Vision Coverage
Group Life
Short / Long Term Disability
401K
Paid Vacation
Responsibilities
Oversee flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person.
Follow up with customers regarding the status of their vehicle.
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Requirements
Experience is preferred but not required
Organized and friendly personality
Able to work in a fast paced environment
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Available to work Saturday’s (Closed Sunday's)
Valid Driver License and clean driving record
Willing to submit to a pre-employment background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr