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Exciting Travel Now

Remote Travel Reservations Specialist

Exciting Travel Now, Louisville, Kentucky, us, 40201

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Remote Travel Reservations Specialist As a Remote Travel Reservations Specialist with Exciting Travel Now, you will guide clients through every stage of their journey, from planning to safe return. Your role ensures a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care.

Key Responsibilities

Respond to client inquiries across email, phone, and messaging in a timely and professional manner.

Support clients with booking modifications, cancellations, and special travel requests.

Provide accurate and up‑to‑date information on destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather post‑trip feedback.

Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

Remote flexibility – work from anywhere with flexible hours.

Exclusive travel perks and access to industry‑only discounts.

Professional growth – ongoing training and support from a dedicated team.

What We’re Looking For

Excellent written and verbal communication skills.

A background in customer service, ideally in travel, tourism, or hospitality.

High attention to detail, strong organizational habits, and a proactive mindset.

Tech‑savvy with a quick ability to learn new systems and booking tools.

A genuine enthusiasm for travel and helping others create memorable experiences.

Seniority level Not Applicable

Employment type Full‑time

Job function Management and Manufacturing

Industries: Travel Arrangements

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