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Fluidstack

Network Engineer, Operations & Repair

Fluidstack, Austin, Texas, us, 78716

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Network Engineer, Operations & Reliability Location: Austin, TX

Base pay range: $150,000 - $250,000 per year

About Fluidstack At Fluidstack, we’re building the infrastructure for abundant intelligence.

We partner with top AI labs, governments, and enterprises—including Mistral, Poolside, Black Forest Labs, Meta, and more—to unlock compute at the speed of light. Working with urgency to make AGI a reality, our team is highly motivated and committed to delivering world‑class infrastructure. We treat our customers’ outcomes as our own, taking pride in the systems we build and the trust we earn. If you’re motivated by purpose, obsessed with excellence, and ready to work very hard to accelerate the future of intelligence, join us in building what’s next.

About the Role Fluidstack is seeking a

Network Operations Engineer

to serve as a Regional Site Lead for one of our data‑center campuses. This hybrid role combines hands‑on Tier 2/3 network operations with site leadership responsibilities. You’ll be the boots‑on‑the‑ground expert for your assigned datacenter/campus, ensuring network reliability through incident response, break‑fix coordination, and operational excellence. Work remotely when workload allows but be on‑site as needed for deployments, complex troubleshooting, and critical incidents.

Focus

Regional Operations Ownership: Serve as the primary network operations contact for your assigned datacenter campus. Own network health, respond to incidents escalated from NOC, and ensure fabrics run reliably. Build deep knowledge of your region’s network topology, common failure modes, and operational characteristics.

Tier 2+ Incident Response: Handle network incidents escalated from Tier 1 NOC during your coverage window. Troubleshoot complex issues across physical and logical layers, coordinate with other engineers for follow‑the‑sun coverage, and drive incidents to resolution. Lead incident response when you’re the subject‑matter expert on the ground.

Break‑Fix Coordination: Coordinate hardware break‑fix activities with onsite DC Operations technicians. Manage linecard swaps, optic replacements, device troubleshooting, and RMA processes. Ensure physical infrastructure issues are resolved quickly and don’t impact production workloads.

Deployment Support: Provide operational support during new datacenter deployments and expansions in your region. Partner with Deployment teams on turn‑up activities, validate production readiness, and ensure smooth handovers from deployment to operations.

Runbook Execution & Improvement: Execute operational runbooks for common failure scenarios and maintenance procedures. Identify gaps in runbooks, document lessons learned, and provide feedback to the Operations pillar lead on runbook improvements.

Cross‑Team Collaboration: Build strong relationships with onsite DC Operations teams, structured cabling vendors, and hardware logistics partners. Serve as the network engineering liaison for your datacenter campus.

Regional Mentorship: As the regional team scales, mentor junior operations engineers assigned to your datacenter. Share operational knowledge, provide guidance during incidents, and help build regional operations capacity.

About You

Strong Operations Background: 5‑8 years in network engineering with significant hands‑on operational experience. You’ve run production networks, responded to incidents at all hours, and debugged complex failures under pressure.

Datacenter Fabric Expertise: Deep experience operating modern datacenter networks—including EVPN/VXLAN, BGP, CLOS topologies, and high‑radix switching. You’re comfortable troubleshooting Layer 2/3 issues, BGP routing problems, fabric misconfigurations, and physical layer failures.

Incident Response Excellence: Proven ability to lead incident response, perform systematic troubleshooting, and drive issues to resolution. You remain calm during outages, communicate clearly with stakeholders, and know when to escalate versus dig deeper.

Site Leadership Capability: You’ve been the go‑to network person for a site, datacenter, or region before. You understand how to build relationships with onsite teams, coordinate physical infrastructure work, and represent network engineering in a field environment.

Operational Pragmatism: You balance perfection with progress. You can troubleshoot with imperfect information, make pragmatic decisions under time pressure, and prioritize based on business impact. You document as you go and continuously improve operational processes.

Hybrid Work Comfort: You’re productive working remotely but understand that datacenter operations sometimes require hands‑on presence. You’re comfortable with flexible schedules that adapt to operational needs.

Nice to Haves

AI/HPC Fabric Operations: Experience operating AI/ML or HPC fabrics with RDMA (RoCEv2), lossless Ethernet (PFC, ECN), or high‑performance networking.

Regional/Campus Operations Leadership: Proven experience as a site lead, campus engineer, or regional operations lead.

Hardware Break‑Fix Experience: Hands‑on experience coordinating hardware repairs, RMAs, and physical infrastructure work.

Observability & Monitoring: Familiarity with network monitoring platforms, alerting systems, and telemetry collection.

Automation Exposure: Basic scripting or automation experience (Python, Ansible) for operational tasks.

Follow‑the‑Sun Experience: Experience working in distributed operations teams with follow‑the‑sun coverage models.

Salary & Benefits

Competitive total compensation package (salary + equity).

Retirement or pension plan, in line with local norms.

Health, dental, and vision insurance.

Generous PTO policy, in line with local norms.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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