User Support Analyst — IT Help Desk Specialist

A government entity in Arkansas is seeking a User Support Analyst to provide technical assistance to users, troubleshoot issues, and deliver excellent customer service. The analyst will support users in accessing technology and resolve complex problems. Qualifications include a high school diploma, preferably an associate’s degree in IT, with at least one year of technical support experience. The role requires knowledge of Microsoft systems, customer service skills, and the ability to document issues accurately. #J-18808-Ljbffr