PGA TOUR, Inc
Located in the heart of the Texas Hill Country, TPC San Antonio is a private resort, accessible exclusively to Members, their guests and guests of the adjoining JW Marriott San Antonio Hill Country Resort & Spa. TPC San Antonio provides our Members and Resort guests the avenue to enjoy 36-holes of championship golf, along with a host of resort benefits, from fine dining to luxury spa treatments to hours at the on-site Riverbluff Water Experience.
TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf’s most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR’s Valero Texas Open since 2010.*Tee up your career as a part of our team with the TPC Network!*This position assists in the daily activities of the Locker Room. The position is highly visible to Members and Guests and, therefore, demands a very courteous and service-oriented personality.**QUALIFICATIONS*** High school diploma or equivalent education* General knowledge of golf and at least one year of previous customer service experience* High end customer service experience preferred **RESPONSIBILITIES/DUTIES*** Assist PGA TOUR players, Members and Guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible* Ensure that all Members and Guests are greeted and welcomed in a professional and courteous manner* Assist in the development of standards and maintain responsibility for cleanliness and appearance of all aspects and areas of the Locker Rooms at all times* Positively promote the service philosophy of the club* Assist in providing valet service for shoes and supplies. Replace/change soft spikes from Members & Guest golf shoes if requested* Assist in the maintenance of ordering, receiving and storage programs as they relate to supplies and toiletries. Assist in maintaining par stock inventory levels as established by the Locker Room Supervisor and/or Head Golf Professional* Assist the Golf shop staff with the enforcement of dress code policies and allocation of daily locker usage.
Provide par stock levels on rental shoes* Assist in providing information regarding workout instructions and safety procedures concerning proper use of exercise equipment (where applicable)* Communicate information in a detailed and pleasant manner* Assist in answering telephones clearly and concisely to schedule services and communicate information in a pleasant and professional manner* Engrave bag tags, TOUR Experience plaques and other items* Monitor the golf handicap computer system if applicable* Special projects or other duties as assigned **PHYSICAL DEMANDS AND WORKING ENVIRONMENT**This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.Travel* Travel is not expected for this positionWork Schedule Expectations* This position requires shifts as necessary based on business levelsSupervisory Responsibility* This position has no direct supervisory responsibilitiesOwned, operated, and licensed by the PGA TOUR, the TPC Network is comprised of 30 premier private, resort and daily fee golf properties designed by some of golf’s most elite architects. Each TPC has hosted or has been designed to host TOUR-sponsored golf tournaments. Since TPC Sawgrass first opened its world-renowned PLAYERS Stadium Course in the fall of 1980, TPCs have provided the PGA TOUR with rent-free venues for tournaments, helping to boost championship golf purses and increasing charitable donations to grassroots non-profit organizations. At the same time, TPCs have provided recreational golfers with the unique opportunity to test their skills on the same layouts where the world’s best golfers compete.TPCs are known for their outstanding conditioning and amenities, as well as a commitment to environmental excellence.The TPC Network is also distinguished by its unwavering commitment to further the PGA TOUR’s giving back mission through support of charitable and community-based programs.For more information, please visit www.tpc.com.**Our benefits may include:**
Medical/Dental/VisionHealth Savings Account with employer contributionWellness Reward Program
Life and Disability Insurance
401(k) plus employer match and employer contribution
Pet InsuranceEmployee Assistance ProgramPaid Time Off and Holidays
Complimentary employee mealsAccess to PGA TOUR golf tournaments
Tuition Assistance
Playing privileges and employee discounts #J-18808-Ljbffr
TPC San Antonio opened in January 2010 with two 18-hole championship golf courses designed by two of golf’s most innovative architects: Pete Dye and Greg Norman. Both courses have played host to TOUR events with The Oaks course serving as the host venue of the PGA TOUR’s Valero Texas Open since 2010.*Tee up your career as a part of our team with the TPC Network!*This position assists in the daily activities of the Locker Room. The position is highly visible to Members and Guests and, therefore, demands a very courteous and service-oriented personality.**QUALIFICATIONS*** High school diploma or equivalent education* General knowledge of golf and at least one year of previous customer service experience* High end customer service experience preferred **RESPONSIBILITIES/DUTIES*** Assist PGA TOUR players, Members and Guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible* Ensure that all Members and Guests are greeted and welcomed in a professional and courteous manner* Assist in the development of standards and maintain responsibility for cleanliness and appearance of all aspects and areas of the Locker Rooms at all times* Positively promote the service philosophy of the club* Assist in providing valet service for shoes and supplies. Replace/change soft spikes from Members & Guest golf shoes if requested* Assist in the maintenance of ordering, receiving and storage programs as they relate to supplies and toiletries. Assist in maintaining par stock inventory levels as established by the Locker Room Supervisor and/or Head Golf Professional* Assist the Golf shop staff with the enforcement of dress code policies and allocation of daily locker usage.
Provide par stock levels on rental shoes* Assist in providing information regarding workout instructions and safety procedures concerning proper use of exercise equipment (where applicable)* Communicate information in a detailed and pleasant manner* Assist in answering telephones clearly and concisely to schedule services and communicate information in a pleasant and professional manner* Engrave bag tags, TOUR Experience plaques and other items* Monitor the golf handicap computer system if applicable* Special projects or other duties as assigned **PHYSICAL DEMANDS AND WORKING ENVIRONMENT**This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.Travel* Travel is not expected for this positionWork Schedule Expectations* This position requires shifts as necessary based on business levelsSupervisory Responsibility* This position has no direct supervisory responsibilitiesOwned, operated, and licensed by the PGA TOUR, the TPC Network is comprised of 30 premier private, resort and daily fee golf properties designed by some of golf’s most elite architects. Each TPC has hosted or has been designed to host TOUR-sponsored golf tournaments. Since TPC Sawgrass first opened its world-renowned PLAYERS Stadium Course in the fall of 1980, TPCs have provided the PGA TOUR with rent-free venues for tournaments, helping to boost championship golf purses and increasing charitable donations to grassroots non-profit organizations. At the same time, TPCs have provided recreational golfers with the unique opportunity to test their skills on the same layouts where the world’s best golfers compete.TPCs are known for their outstanding conditioning and amenities, as well as a commitment to environmental excellence.The TPC Network is also distinguished by its unwavering commitment to further the PGA TOUR’s giving back mission through support of charitable and community-based programs.For more information, please visit www.tpc.com.**Our benefits may include:**
Medical/Dental/VisionHealth Savings Account with employer contributionWellness Reward Program
Life and Disability Insurance
401(k) plus employer match and employer contribution
Pet InsuranceEmployee Assistance ProgramPaid Time Off and Holidays
Complimentary employee mealsAccess to PGA TOUR golf tournaments
Tuition Assistance
Playing privileges and employee discounts #J-18808-Ljbffr