RR Donnelley
Legal Priority Operator - 1st Shift (Hybrid)
RR Donnelley, Phoenix, Arizona, United States, 85003
Legal Priority Operator - 1st Shift (Hybrid)
RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With over 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Base Pay $22.42/hr plus a $1.00 shift premium.
Shift & Training Shift: Sunday – Thursday, 7:00 AM – 3:30 PM. Training: Monday – Friday, 9:00 AM – 5:00 PM, 3–4 weeks. Hybrid: 3 days onsite and 2 days remote (eligible post 90‑day probation).
Responsibilities
Primary point of contact for incoming word processing projects: formatting, proofreading, editing, styling documents, printing, converting/saving documents to images (PDF).
Coordinate, assign, distribute, prioritize, track, and expedite workload to the department.
Interface with requesters to gather detailed information to better understand the nature and requirements of assignments.
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion.
Direct requests to proper resources and coordinate with local and off‑site office services.
Assist with proofreading tasks and quality control analysis during heavy volume periods.
Deliver projects within a reasonable, negotiated timeframe.
Perform other related duties and assist with special projects as assigned.
Maintain thorough knowledge of all firm‑supported software packages.
Qualifications
Ability to work in a fast‑paced environment and meet pressing deadlines.
Ability to produce quality work product.
Minimum typing speed of 60 wpm with 95% accuracy.
Excellent verbal and written communication skills.
Flexibility to work overtime as required.
High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred.
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E‑Transcript Bundle Viewer, and Citrix Workspace.
Prior document processing experience in a team environment.
Knowledge of legal terminology preferred but not required.
Transcription experience a plus.
Additional Information Pay and compensation: Base pay of $22.42 per hour. Total compensation may include overtime, shift differential, call‑in, and stand‑by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, a 401(k) with match, life insurance, tuition assistance, maternity leave, adoption assistance, and employer‑partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans.
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Base Pay $22.42/hr plus a $1.00 shift premium.
Shift & Training Shift: Sunday – Thursday, 7:00 AM – 3:30 PM. Training: Monday – Friday, 9:00 AM – 5:00 PM, 3–4 weeks. Hybrid: 3 days onsite and 2 days remote (eligible post 90‑day probation).
Responsibilities
Primary point of contact for incoming word processing projects: formatting, proofreading, editing, styling documents, printing, converting/saving documents to images (PDF).
Coordinate, assign, distribute, prioritize, track, and expedite workload to the department.
Interface with requesters to gather detailed information to better understand the nature and requirements of assignments.
Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion.
Direct requests to proper resources and coordinate with local and off‑site office services.
Assist with proofreading tasks and quality control analysis during heavy volume periods.
Deliver projects within a reasonable, negotiated timeframe.
Perform other related duties and assist with special projects as assigned.
Maintain thorough knowledge of all firm‑supported software packages.
Qualifications
Ability to work in a fast‑paced environment and meet pressing deadlines.
Ability to produce quality work product.
Minimum typing speed of 60 wpm with 95% accuracy.
Excellent verbal and written communication skills.
Flexibility to work overtime as required.
High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred.
Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E‑Transcript Bundle Viewer, and Citrix Workspace.
Prior document processing experience in a team environment.
Knowledge of legal terminology preferred but not required.
Transcription experience a plus.
Additional Information Pay and compensation: Base pay of $22.42 per hour. Total compensation may include overtime, shift differential, call‑in, and stand‑by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, a 401(k) with match, life insurance, tuition assistance, maternity leave, adoption assistance, and employer‑partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans.
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