Essen Health Care
Overview
Company Overview:
Essen Health Care
is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx.
Job Summary Job Summary:
Scheduler, or Appointment Scheduler, coordinates appointments for employees, customers or patients. Their main duties include planning weekly employee schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times.
Responsibilities Responsibilities include:
Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments
Scheduling appointments for patient consultations, procedures and visits with medical personnel
Liaise and coordinate with health care professionals about schedules, patients and any changes
Accept and submit insurance claims and payment, as well as perform billing duties
Resolve scheduling conflicts as they occur
Qualifications Job requirements:
High School Diploma or Equivalent (GED);
2 years of working experience in the medical field or customer service.
Healthcare experience a plus
Knowledge of insurance requirements and medical terminology preferred.
Minimum 1-2 years scheduling experience
Experience with ECW strongly preferred
Bilingual (Spanish / English) is a plus but not a requirement
Superb communication skills (written, oral, and listening)
Must be able to maintain professionalism and a positive attitude.
Equal Opportunity Employer ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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Essen Health Care
is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx.
Job Summary Job Summary:
Scheduler, or Appointment Scheduler, coordinates appointments for employees, customers or patients. Their main duties include planning weekly employee schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times.
Responsibilities Responsibilities include:
Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments
Scheduling appointments for patient consultations, procedures and visits with medical personnel
Liaise and coordinate with health care professionals about schedules, patients and any changes
Accept and submit insurance claims and payment, as well as perform billing duties
Resolve scheduling conflicts as they occur
Qualifications Job requirements:
High School Diploma or Equivalent (GED);
2 years of working experience in the medical field or customer service.
Healthcare experience a plus
Knowledge of insurance requirements and medical terminology preferred.
Minimum 1-2 years scheduling experience
Experience with ECW strongly preferred
Bilingual (Spanish / English) is a plus but not a requirement
Superb communication skills (written, oral, and listening)
Must be able to maintain professionalism and a positive attitude.
Equal Opportunity Employer ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
#J-18808-Ljbffr