Kaizen Lab Inc.
Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)
Kaizen Lab Inc., Mckinney, Texas, United States, 75070
Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)
Onsite | McKinney, TX
Base $18/hour + Weekly Commissions
Annual Earnings: $45,000–$60,000+
Be the First Voice for Individuals and Families Across the Entire Lifespan.
Next STEPS Worldwide is a rapidly growing, mission-driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan — from infants as young as 3–4 months to our platinum (geriatric) years.
With
30+ locations across Texas , our multidisciplinary model delivers truly individualized, whole-person care.
We are seeking a
Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)
to join our onsite intake team in McKinney, TX.
As a
Bilingual Care Navigator
at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales-driven intake process.
You will play a vital role in serving our Spanish-speaking population by breaking down barriers and reducing stigma, while ensuring all clients receive compassionate, high-quality care in both English and Spanish. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing.
This is not a traditional call center role. This is a
relationship-based, consultative, sales-driven phone position
where you guide clients to the right care at the right time.
Compensation & Benefits
$18/hour base pay
Weekly commission payouts
Annual earning potential: $48,000–$60,000+
Monthly performance opportunities
Paid Holidays
Paid PTO & Vacation
No weekends
401(k) with company match
Medical, Dental, Vision, Life Insurance
Wellness benefits
Clear leadership growth paths
Work Environment
Onsite professional team setting (not a call center)
Advanced scheduling and intake technology
Supportive, high-energy team culture
What You Will Do
Serve as the first point of contact for individuals, parents, caregivers, and families.
Conduct detailed, individualized phone assessments.
Educate clients on psychological, therapy, and nutrition services.
Use consultative sales skills to convert inquiries into scheduled intakes.
Match clients with the best-fit provider and service.
Meet and exceed weekly and monthly conversion goals.
Document interactions accurately in CRM/EMR systems.
Who You Are
Sales-driven with a heart for service
Confident and compassionate on the phone
Goal-oriented and motivated by performance
Organized and detail-focused
Comfortable working with all age populations
Professional, emotionally intelligent, and persuasive
Qualifications
Bilingual Spanish & English (Verbal and Written Fluency Required)
1+ year sales, intake, healthcare, or phone-based experience preferred
Strong communication skills
HIPAA knowledge preferred
CRM/EMR experience a plus
Schedule
Monday–Friday
No weekends
Growth Opportunity This role offers advancement into:
Lead Care Navigator
Trainer
Team Lead
Intake Management
Location Onsite in McKinney, TX 75070 Must commute or relocate prior to start.
#J-18808-Ljbffr
Be the First Voice for Individuals and Families Across the Entire Lifespan.
Next STEPS Worldwide is a rapidly growing, mission-driven outpatient healthcare organization providing psychological, therapeutic, and nutrition services for all populations across the lifespan — from infants as young as 3–4 months to our platinum (geriatric) years.
With
30+ locations across Texas , our multidisciplinary model delivers truly individualized, whole-person care.
We are seeking a
Bilingual Care Navigator / Clinical Intake Sales Specialist (Spanish Speaking)
to join our onsite intake team in McKinney, TX.
As a
Bilingual Care Navigator
at Next STEPS Worldwide, you will guide infants, children, adolescents, adults, and geriatric clients toward the right care through a consultative, sales-driven intake process.
You will play a vital role in serving our Spanish-speaking population by breaking down barriers and reducing stigma, while ensuring all clients receive compassionate, high-quality care in both English and Spanish. Your voice will help families and individuals feel understood, supported, and confident as they take their first step toward healing.
This is not a traditional call center role. This is a
relationship-based, consultative, sales-driven phone position
where you guide clients to the right care at the right time.
Compensation & Benefits
$18/hour base pay
Weekly commission payouts
Annual earning potential: $48,000–$60,000+
Monthly performance opportunities
Paid Holidays
Paid PTO & Vacation
No weekends
401(k) with company match
Medical, Dental, Vision, Life Insurance
Wellness benefits
Clear leadership growth paths
Work Environment
Onsite professional team setting (not a call center)
Advanced scheduling and intake technology
Supportive, high-energy team culture
What You Will Do
Serve as the first point of contact for individuals, parents, caregivers, and families.
Conduct detailed, individualized phone assessments.
Educate clients on psychological, therapy, and nutrition services.
Use consultative sales skills to convert inquiries into scheduled intakes.
Match clients with the best-fit provider and service.
Meet and exceed weekly and monthly conversion goals.
Document interactions accurately in CRM/EMR systems.
Who You Are
Sales-driven with a heart for service
Confident and compassionate on the phone
Goal-oriented and motivated by performance
Organized and detail-focused
Comfortable working with all age populations
Professional, emotionally intelligent, and persuasive
Qualifications
Bilingual Spanish & English (Verbal and Written Fluency Required)
1+ year sales, intake, healthcare, or phone-based experience preferred
Strong communication skills
HIPAA knowledge preferred
CRM/EMR experience a plus
Schedule
Monday–Friday
No weekends
Growth Opportunity This role offers advancement into:
Lead Care Navigator
Trainer
Team Lead
Intake Management
Location Onsite in McKinney, TX 75070 Must commute or relocate prior to start.
#J-18808-Ljbffr