Hotel Management and Consulting, Inc.
Onsite Night Guest Attendant
Hotel Management and Consulting, Inc., Florida, New York, United States
Onsite Night Guest Attendant – WoodSpring Suites, Palm Springs, FL
Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Onsite Night Guest Attendant. In this highly visible customer service role you will be the face of our property and the first point of contact for our guests. The position is onsite, primarily evening shifts, with overnight on‑call to oversee the property after hours.
Our Culture We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
Benefits
Hourly rate: $15.50–$17.50 (dependent on experience)
DailyPay Access: Flexible pay options to access your earnings when you need them
Medical, dental and vision benefits plus company paid time off for full‑time employees
Employee Assistance Program: Complimentary benefit for all employees to assist with personal or work‑related concerns
Career growth opportunities within the company for dedicated employees
Living onsite: Free room offered to coordinate overnight on‑call needs
Primary Duties
Conduct regular physical inspections of the property during the night to ensure safety and security
Assist with checking in and checking out guests after hours, providing excellent customer service and addressing any guest needs or concerns
Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area
Perform cleaning tasks as needed: vacuuming, dusting, sanitizing public areas, ensuring cleaning supplies are stocked and distributed across the property, and performing room preps for any rooms that housekeeping could not clear during the day shift
Know and follow property emergency procedures, ensuring the security needs of the property and guests are met
Be on call overnight for after‑hours guest needs
Perform other duties as assigned
Preferred Qualifications
Minimum of one year in customer service; hotel operations experience preferred
Proficient computer skills
Excellent communication skills
Strong organizational, time‑management and problem‑solving skills
Proactive in solving problems
Physical Requirements
Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way it desires. This job description in no way implies that these are the only duties. The employment relationship remains “at will.” These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. The company complies with applicable federal, state, and local laws governing non‑discrimination in employment. We are a drug‑free workplace.
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Our Culture We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
Benefits
Hourly rate: $15.50–$17.50 (dependent on experience)
DailyPay Access: Flexible pay options to access your earnings when you need them
Medical, dental and vision benefits plus company paid time off for full‑time employees
Employee Assistance Program: Complimentary benefit for all employees to assist with personal or work‑related concerns
Career growth opportunities within the company for dedicated employees
Living onsite: Free room offered to coordinate overnight on‑call needs
Primary Duties
Conduct regular physical inspections of the property during the night to ensure safety and security
Assist with checking in and checking out guests after hours, providing excellent customer service and addressing any guest needs or concerns
Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels; maintain a clean and organized laundry area
Perform cleaning tasks as needed: vacuuming, dusting, sanitizing public areas, ensuring cleaning supplies are stocked and distributed across the property, and performing room preps for any rooms that housekeeping could not clear during the day shift
Know and follow property emergency procedures, ensuring the security needs of the property and guests are met
Be on call overnight for after‑hours guest needs
Perform other duties as assigned
Preferred Qualifications
Minimum of one year in customer service; hotel operations experience preferred
Proficient computer skills
Excellent communication skills
Strong organizational, time‑management and problem‑solving skills
Proactive in solving problems
Physical Requirements
Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way it desires. This job description in no way implies that these are the only duties. The employment relationship remains “at will.” These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. The company complies with applicable federal, state, and local laws governing non‑discrimination in employment. We are a drug‑free workplace.
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