EnerSys
Field Service Technician III (Up to 50% Travel)
EnerSys, California, Missouri, United States, 65018
Field Service Technician III (Up to 90% Travel)
Join to apply for the
Field Service Technician III (Up to 90% Travel)
role at
EnerSys .
EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world‑class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting‑edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.
EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
What We’re Offering
Paid holidays per year, plus sick time and vacation time
Full benefit plan including extended medical, vision and dental
Life Insurance, long term disability and a salary continuance plan
Tuition reimbursement plan
6% RRSP employer matching program
Compensation Range:
58,200-73,000 plus bonus. Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
Learn More About Energy Systems.
Job Purpose Alpha Technologies Ltd., an EnerSys company, is an established leader in the design and manufacture of powering solutions for the Telecom, CATV (Canada), Traffic, Security, Medical, Industrial and Renewable Energy industries. The company offers a broad portfolio of high‑quality, feature‑rich solutions that can be customized to suit almost any application and environment offering the highest performance and best value in the industry. With a focus on being your power solutions partner, Alpha builds on over 30 years of experience to develop solutions that resolve customer’s unique powering challenges. As a result of our continuing growth, we require a seasoned FIELD SERVICE TECHNICIAN – FIBER and CONSTRUCTION. Reporting to the Field Service Manager, the Field Service Technician is responsible for the installation and servicing of Alpha products, primarily associated with fiber optic and network equipment at customer locations. Ensuring customer satisfaction with our products and services will be critical to the revenue growth of the company.
Essential Duties And Responsibilities
Fiber splicing in outside plant enclosures, adding new cables, splicing single fiber, Ribbon fibers
Knowledgeable in CWDM and DWDM technologies
Splicing inside commercial buildings, run inhouse fiber to customer suites
Running Patch cords in Headend/CO’s, activating equipment, speed tests
Enclosure changeouts/fiber cutovers, pole moves, maintenance window work (2am-6am)
Using OTDR, power meters, VFL, and light identifiers
Splicing in live plant
Installation, set‑up and repair of Alpha products in the CATV, telecommunications, power, and mobility industries, including associated fiber optic and network equipment in various construction projects and existing long haul networks
Perform network splicing and certification as well as circuit testing
Respond to corrective network problems, performing effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
Perform cutovers and upgrades on the network as directed by work orders
Test, research and implement all new equipment and test equipment and processes into network construction
Ensure required information is reported to the correct parties in a timely, accurate and professional manner
Accurately prepare and complete concise reports relating to repair data: materials used, time, etc.
Perform field service work under the direction of the Technical Service Team
Perform customer/partner training on repair practices and system operation
Perform other duties with minimal supervision and priority as needed
Coordinate many activities on site including site surveys, cabling, power, and equipment installation
Perform appropriate tests in most signaling platforms including OC‑3 to DWDM and CWDM
Qualifications
Fiber splicing experience preferred. Experience in the CATV, telecommunications and/or power industries highly desirable
Ability to work at heights over 30 ft
Ability to use fiber test equipment, OTDR, spectrum analyzer, light identifier, power source, etc.
Ability to lift equipment/ladders up to 75 lbs
Good English speaking/communication skills required (verbal and written)
Ability to work independently with minimal supervision
Strong computer skills using MS Word, Excel, PowerPoint and Outlook
Valid driver’s license required
Work Environment
8:00 a.m. – 5:00 p.m. Monday – Friday, however some weekends or overnights may be required with minimal notice
Oncall rotation for fiber repairs
Maintenance window work is sometimes required (2 a.m. – 6 a.m.)
Willing and able to work outside in all weather conditions
Ability to travel up to 90% of the time (valid passport required)
Considerable time spent at customer locations and utilization of work vehicles
Requirement to travel to remote sites
In this position you will be assigned to many sites, routes and a large coverage area and will be asked to be in an on‑call rotation to provide our customer emergency call‑outs
NOTE: in our recruitment process, we will require a Criminal Record check and a Driver’s Abstract.
General Job Requirements
Must be able and willing to do overnight travel
Must be able and willing to operate a forklift
Position requires driving a company vehicle. Must be able to pass the company’s driving requirements. Certain vehicles may also require a specific driver’s license and have additional driving requirements
Must be able to differentiate colors
Must be able to frequently bend; twist; reach; stoop; kneel or crouch
Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or another employee
Must be able to stand for long periods of time
Employees are responsible for wearing the required personal protective equipment in the proper manner at all times
Must be able and willing to work overtime
Must be able and willing to work varying schedules which may include nights, weekends, and public holidays
Risk of electrical shock
This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyone's safety
This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions
Employment Equity / Diversity / Inclusion / Accessibility EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all. We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws. We encourage applications from members of equity‑deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at EnerSys by 2x
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Field Service Technician III (Up to 90% Travel)
role at
EnerSys .
EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm.
This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world‑class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting‑edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks.
EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
What We’re Offering
Paid holidays per year, plus sick time and vacation time
Full benefit plan including extended medical, vision and dental
Life Insurance, long term disability and a salary continuance plan
Tuition reimbursement plan
6% RRSP employer matching program
Compensation Range:
58,200-73,000 plus bonus. Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
Learn More About Energy Systems.
Job Purpose Alpha Technologies Ltd., an EnerSys company, is an established leader in the design and manufacture of powering solutions for the Telecom, CATV (Canada), Traffic, Security, Medical, Industrial and Renewable Energy industries. The company offers a broad portfolio of high‑quality, feature‑rich solutions that can be customized to suit almost any application and environment offering the highest performance and best value in the industry. With a focus on being your power solutions partner, Alpha builds on over 30 years of experience to develop solutions that resolve customer’s unique powering challenges. As a result of our continuing growth, we require a seasoned FIELD SERVICE TECHNICIAN – FIBER and CONSTRUCTION. Reporting to the Field Service Manager, the Field Service Technician is responsible for the installation and servicing of Alpha products, primarily associated with fiber optic and network equipment at customer locations. Ensuring customer satisfaction with our products and services will be critical to the revenue growth of the company.
Essential Duties And Responsibilities
Fiber splicing in outside plant enclosures, adding new cables, splicing single fiber, Ribbon fibers
Knowledgeable in CWDM and DWDM technologies
Splicing inside commercial buildings, run inhouse fiber to customer suites
Running Patch cords in Headend/CO’s, activating equipment, speed tests
Enclosure changeouts/fiber cutovers, pole moves, maintenance window work (2am-6am)
Using OTDR, power meters, VFL, and light identifiers
Splicing in live plant
Installation, set‑up and repair of Alpha products in the CATV, telecommunications, power, and mobility industries, including associated fiber optic and network equipment in various construction projects and existing long haul networks
Perform network splicing and certification as well as circuit testing
Respond to corrective network problems, performing effective and efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
Perform cutovers and upgrades on the network as directed by work orders
Test, research and implement all new equipment and test equipment and processes into network construction
Ensure required information is reported to the correct parties in a timely, accurate and professional manner
Accurately prepare and complete concise reports relating to repair data: materials used, time, etc.
Perform field service work under the direction of the Technical Service Team
Perform customer/partner training on repair practices and system operation
Perform other duties with minimal supervision and priority as needed
Coordinate many activities on site including site surveys, cabling, power, and equipment installation
Perform appropriate tests in most signaling platforms including OC‑3 to DWDM and CWDM
Qualifications
Fiber splicing experience preferred. Experience in the CATV, telecommunications and/or power industries highly desirable
Ability to work at heights over 30 ft
Ability to use fiber test equipment, OTDR, spectrum analyzer, light identifier, power source, etc.
Ability to lift equipment/ladders up to 75 lbs
Good English speaking/communication skills required (verbal and written)
Ability to work independently with minimal supervision
Strong computer skills using MS Word, Excel, PowerPoint and Outlook
Valid driver’s license required
Work Environment
8:00 a.m. – 5:00 p.m. Monday – Friday, however some weekends or overnights may be required with minimal notice
Oncall rotation for fiber repairs
Maintenance window work is sometimes required (2 a.m. – 6 a.m.)
Willing and able to work outside in all weather conditions
Ability to travel up to 90% of the time (valid passport required)
Considerable time spent at customer locations and utilization of work vehicles
Requirement to travel to remote sites
In this position you will be assigned to many sites, routes and a large coverage area and will be asked to be in an on‑call rotation to provide our customer emergency call‑outs
NOTE: in our recruitment process, we will require a Criminal Record check and a Driver’s Abstract.
General Job Requirements
Must be able and willing to do overnight travel
Must be able and willing to operate a forklift
Position requires driving a company vehicle. Must be able to pass the company’s driving requirements. Certain vehicles may also require a specific driver’s license and have additional driving requirements
Must be able to differentiate colors
Must be able to frequently bend; twist; reach; stoop; kneel or crouch
Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or another employee
Must be able to stand for long periods of time
Employees are responsible for wearing the required personal protective equipment in the proper manner at all times
Must be able and willing to work overtime
Must be able and willing to work varying schedules which may include nights, weekends, and public holidays
Risk of electrical shock
This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyone's safety
This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions
Employment Equity / Diversity / Inclusion / Accessibility EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all. We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws. We encourage applications from members of equity‑deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at EnerSys by 2x
#J-18808-Ljbffr