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Hirsch Pipe & Supply Co., Inc.

Credit Manager

Hirsch Pipe & Supply Co., Inc., California, Missouri, United States, 65018

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Description

Credit Manager Job Summary The Credit Manager is responsible for overseeing the credit approval process, managing the accounts receivable portfolio, minimizing risk, and ensuring timely collections. This role partners closely with branch managers, the sales team, and customers to balance strong customer service with sound credit practices.

Company Overview About Hirsch Pipe & Supply For over

90 years , Hirsch has been the trusted partner of plumbing and HVAC professionals across Southern California, helping contractors get more jobs done in a day by keeping their crews productive with the right products, competitive pricing, and a team that truly values your time. We operate

30 convenient locations

throughout LA, Orange County, San Diego, Riverside, and the Inland Empire—ensuring contractors are never more than 20 minutes away from fast, friendly service.

Our culture is built on genuine relationships and a strong sense of family. Our workplace is a dynamic, fast-paced environment centered on our employees and customers, and the Hirsch team is made up of focused individuals who work hard, treat each other with respect, and understand the importance of family and fun. We have been recognized nationally and regionally as a Top Workplace. Our

Hirsch Values

guide everything we do and are an important part of how we work together, serve our customers, and support our communities. In short, Hirsch is your chance for a great future!

Key Responsibilities

Develop and maintain sound credit policies

Set customer credit limits that judiciously balance potential risk and reward

Manage and motivate staff to generate the maximum collection potential

Analyze and interpret credit reporting from Dun & Bradstreet and Experian

Assess credit worthiness of potential new accounts

Interact with customers to obtain additional credit information to support credit decisions

Conduct periodic credit reviews of existing customers

Check for credit visibility on request for extended terms, pre-lien able jobs, and evaluate various adjustments or exception documents

Analyze trends of high risk accounts, negotiating additional security [collateral] and/or extended payment terms where necessary

Monitor receivables and collections and provide periodic updates

Identify accounts requiring collections agency or legal action and coordinate collections with third party contractors

Implement liens as necessary to delinquent accounts

Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution

Negotiate payment programs with delinquent customers

Approve collection placements

Approve write-offs

Ensure control and safeguard practices over customer’s data

Approve credits and adjustments to customer accounts within company policy limits

Perform monthly DSO calculation and other AR metrics

Requirements Job Requirements

Working knowledge of current credit market conditions

Ability to develop customer rapport

Strong negotiation skills

Work related experience in the wholesale industry or construction trade

High School Diploma

Preferred Qualifications

7+ years of experience in a Credit and Collections supervisory role with at least 3 direct reports

PCI Compliance experience

A Bachelor’s degree in Accounting, Finance, Economics, Business, or other related fields

Proficiency in PC applications, including MS Office suite

Knowledge of UCC code

Strong analytical skills with ability to conduct research, data analysis and resolve complex problems

Benefits Hirsch offers competitive salaries, ongoing training opportunities and a comprehensive benefits package

Employee

Medical, dental and vision insurance

Profit sharing

401K + employer match

Flexible Spending Account

Long Term Disability

Employer paid life insurance

Employee purchase program

Vacation/Sick/Holiday pay

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