Predictive Strategies
Customer Service Representative
Predictive Strategies, Bloomfield Hills, Michigan, United States, 48302
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Benefits
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Knowledge of insurance products
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Advertising Services
This is a remote position.
Location: Detroit, MI
Salary: $60,000.00-$65,000.00
#J-18808-Ljbffr
Benefits
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Knowledge of insurance products
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Advertising Services
This is a remote position.
Location: Detroit, MI
Salary: $60,000.00-$65,000.00
#J-18808-Ljbffr