Huddle House, Inc.
Huddle House is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:
Bringing Friends and Families Together over Delicious Food Served from the Heart.
JOB SUMMARY The Restaurant Server will oversee the day to day operation of first‑class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders, conveying food orders to cook staff, delivering food in a timely manner to the customer, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
RESPONSIBILITIES
Report to work on time in a clean and complete proper uniform.
Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
Review the menu with customers when needed, suggestively sell products, and take orders at each table.
Use proper, approved abbreviations and submit tickets to the cook’s station.
Deliver food in a timely manner to the customer when food is ready.
Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
Complete the position checklist while stocking and preparing the unit for the next shift.
Perform all prep and cleaning duties as detailed or assigned by supervisor, including bussing tables, sweeping and mopping floors, and cleaning bathrooms and walls.
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
Know the menu, the daily features when applicable, which juices, add‑ons and desserts to suggestively sell.
Know and follow the Huddle House steps of service with each guest to maximize shift sales.
QUALIFICATIONS
Ability to communicate effectively with all restaurant staff.
“Can‑do” attitude and willingness to be at your best during your shift.
OUR VALUES
Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun
Compensation: $2.50 per hour
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Bringing Friends and Families Together over Delicious Food Served from the Heart.
JOB SUMMARY The Restaurant Server will oversee the day to day operation of first‑class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders, conveying food orders to cook staff, delivering food in a timely manner to the customer, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
RESPONSIBILITIES
Report to work on time in a clean and complete proper uniform.
Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
Review the menu with customers when needed, suggestively sell products, and take orders at each table.
Use proper, approved abbreviations and submit tickets to the cook’s station.
Deliver food in a timely manner to the customer when food is ready.
Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
Complete the position checklist while stocking and preparing the unit for the next shift.
Perform all prep and cleaning duties as detailed or assigned by supervisor, including bussing tables, sweeping and mopping floors, and cleaning bathrooms and walls.
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
Know the menu, the daily features when applicable, which juices, add‑ons and desserts to suggestively sell.
Know and follow the Huddle House steps of service with each guest to maximize shift sales.
QUALIFICATIONS
Ability to communicate effectively with all restaurant staff.
“Can‑do” attitude and willingness to be at your best during your shift.
OUR VALUES
Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun
Compensation: $2.50 per hour
#J-18808-Ljbffr