THE JEWISH BOARD
Overview
For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We serve everyone from infants and their families to children, teens, and adults, impacting over 45,000 New Yorkers each year.
Location 2020 Coney Island Ave Brooklyn, NY 11223, US
Purpose The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, instill hope, and strengthen resilience. Our programs work closely with community partners to address health disparities in our neighborhoods while celebrating community strengths.
Position Overview Provides office and administrative support for the program such as answering phones, data entry, photocopying, filing, and other tasks that support smooth operation of the program. Notify EAU about insurance changes, follow up on eligibility and insurance issues with EAU, and solve billing‑related problems under direct supervision.
Key Essential Functions
Enter admissions, discharges and transfers into Netsmart
Enter and maintain client demographic, diagnostic, diagnosis and insurance information in Netsmart and CAIRS
Assist in data entry and running reports in CAIRS, Tableau and Netsmart systems
Communicate with the Netsmart Department and the Accounts Receivable Department as needed
Assist with solving problems related to insurance and billing, working closely with program and central office staff
Maintain organized billing and work files
Answer calls; take accurate messages and route calls
Provide basic clerical coverage including photocopying, faxing, scanning, shredding, etc.
Meet and greet participants and site visitors and manage activity area
Assist with the distribution of Medicaid transportation cards/money
Assist with coordinating MAS Transportation for clients as needed
Enter data into NYS PTAR database
Maintain participant attendance sign‑in sheets
Ensure sufficient supply of high‑quality copies of all program forms
Prepare intake packets for new participant admission
Scan documents into the EMR
Maintain copy machine supplies; report malfunctions to office manager/supervisor/program director
Assist director and office manager with administrative projects as needed
Collaborate with the PROS team to provide guidance and support to participants in the PROS activity room
Print participant schedules as needed
Assist participants to understand and follow their PROS schedules
Function as part of the PROS team, collaborating with all PROS staff
Participate in staff meetings, trainings and supervision
Other duties as assigned
Educational / Training Required High School Diploma and two years of experience working with adults living with mental illness, or a BA or BSW Degree and some experience in a community or social service program in a secretarial/administrative assistant capacity.
Experience Required / Language Preference
Experience working with clients with severe mental illness and substance use
Experience working as part of an interdisciplinary team
Computer Skills Required Knowledge of PC software (office automation products) including Excel spreadsheets. Strong attention to detail. Ability to communicate effectively.
Visual and Manual Dexterity
Ability to read paper and electronic documents and perform significant data entry into various computer programs
Manual dexterity and hand‑eye coordination to travel independently using public transportation
Work Environment / Physical Effort
The offices at Jewish Board are accessible in accordance with the ADA.
To perform the essential functions of this job, the candidate is routinely required to sit (80% of the time) and stand (20% of the time).
Equal Opportunity Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. We are committed to building diverse, equitable, and inclusive teams and strongly encourage candidates from historically marginalized backgrounds to apply.
Our Values Treat every person with dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive to be outstanding
We are exceptional professionals in all that we do.
Embrace each other’s differences
We create a fair and inclusive environment for all.
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration.
#J-18808-Ljbffr
Location 2020 Coney Island Ave Brooklyn, NY 11223, US
Purpose The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff uses a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, instill hope, and strengthen resilience. Our programs work closely with community partners to address health disparities in our neighborhoods while celebrating community strengths.
Position Overview Provides office and administrative support for the program such as answering phones, data entry, photocopying, filing, and other tasks that support smooth operation of the program. Notify EAU about insurance changes, follow up on eligibility and insurance issues with EAU, and solve billing‑related problems under direct supervision.
Key Essential Functions
Enter admissions, discharges and transfers into Netsmart
Enter and maintain client demographic, diagnostic, diagnosis and insurance information in Netsmart and CAIRS
Assist in data entry and running reports in CAIRS, Tableau and Netsmart systems
Communicate with the Netsmart Department and the Accounts Receivable Department as needed
Assist with solving problems related to insurance and billing, working closely with program and central office staff
Maintain organized billing and work files
Answer calls; take accurate messages and route calls
Provide basic clerical coverage including photocopying, faxing, scanning, shredding, etc.
Meet and greet participants and site visitors and manage activity area
Assist with the distribution of Medicaid transportation cards/money
Assist with coordinating MAS Transportation for clients as needed
Enter data into NYS PTAR database
Maintain participant attendance sign‑in sheets
Ensure sufficient supply of high‑quality copies of all program forms
Prepare intake packets for new participant admission
Scan documents into the EMR
Maintain copy machine supplies; report malfunctions to office manager/supervisor/program director
Assist director and office manager with administrative projects as needed
Collaborate with the PROS team to provide guidance and support to participants in the PROS activity room
Print participant schedules as needed
Assist participants to understand and follow their PROS schedules
Function as part of the PROS team, collaborating with all PROS staff
Participate in staff meetings, trainings and supervision
Other duties as assigned
Educational / Training Required High School Diploma and two years of experience working with adults living with mental illness, or a BA or BSW Degree and some experience in a community or social service program in a secretarial/administrative assistant capacity.
Experience Required / Language Preference
Experience working with clients with severe mental illness and substance use
Experience working as part of an interdisciplinary team
Computer Skills Required Knowledge of PC software (office automation products) including Excel spreadsheets. Strong attention to detail. Ability to communicate effectively.
Visual and Manual Dexterity
Ability to read paper and electronic documents and perform significant data entry into various computer programs
Manual dexterity and hand‑eye coordination to travel independently using public transportation
Work Environment / Physical Effort
The offices at Jewish Board are accessible in accordance with the ADA.
To perform the essential functions of this job, the candidate is routinely required to sit (80% of the time) and stand (20% of the time).
Equal Opportunity Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. We are committed to building diverse, equitable, and inclusive teams and strongly encourage candidates from historically marginalized backgrounds to apply.
Our Values Treat every person with dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive to be outstanding
We are exceptional professionals in all that we do.
Embrace each other’s differences
We create a fair and inclusive environment for all.
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration.
#J-18808-Ljbffr