CentroMed
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Clinic Manager (Bilingual)
role at
CentroMed .
Description This position requires a dental background and dental clinical experience.
Company Overview CentroMed is a 501(c)(3) non‑profit organization that provides healthcare for all populations in San Antonio and New Braunfels. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community‑based program to a network of high‑quality clinics offering full‑service health and dental care to all, regardless of income.
We are a mission‑focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
Missions & Core Values Mission:
We improve lives through high quality, compassionate health care.
Core Values:
Respect : We treat all persons with dignity and compassion.
Integrity : We build trust through honesty, word and deed.
Excellence : We use best practices to deliver exceptional quality care.
Affordability : We manage resources to provide affordable health care.
Teamwork : We work together as a team in the interest of patient care.
Comprehensive Benefit Package
Competitive Compensation
Health, Dental, Vision & Life Insurance
Retirement Plans 403(b) – Company Match Contributions
Basic Life Insurance
Basic Life Insurance for spouse & children
Short & Long‑Term Disability
Flexible Spending Account (FSA)
Wellness Employee Assistance (EAP)
Travel Reimbursement
Critical Illness insurance, hospital indemnity, accident insurance
6 paid company holidays, 2 extra floating holidays, paid time off/vacation time, career development opportunities, and a collaborative culture that focuses on work‑life balance, innovation, & teamwork.
Benefits start after 30 days
Fun & energetic, family‑based environment
Job Summary We are searching for our next
SUPER STAR ! As the Clinic Supervisor, you will be responsible for supervising non‑clinical staff at assigned clinic sites. Duties include scheduling/supervision of staff and management of daily operations. The Clinic Supervisor reports to the Practice Administrator and may have responsibilities at other clinic sites.
Duties and Responsibilities
Coordinate referrals and maintain referral tracking system.
Supervise front desk operations and coordinate clerical staff training as well as provide disciplinary actions.
Supervise and/or perform general administrative functions—including follow‑up mail correspondence with insurance companies, referral physicians, and patients.
Assist patients and families with understanding insurance plan benefits and requirements.
Collect and organize program statistics and submit statistical reports to Practice Administrator.
Anticipate patient customer service needs and assist immediately with resolution of complaints; periodically assist management with customer service training presentations for clinic personnel.
Assist with preparations for on‑site chart audits for managed care plans.
Understand and uphold CentroMed's mission and values, ethics, integrity, safety, corporate responsibility and objectives.
Actively maintain high levels of excellent customer service internally and externally.
Abide by all policies and procedures set forth by CentroMed.
Ensure protection and security of all personal, confidential and identifiable information in a professional and responsible manner; carry out all measures to prevent unauthorized disclosures and demonstrate and maintain HIPAA standards.
Assist in training new employees in performing their job duties as requested.
Perform all duties in conformance to appropriate safety and security standards.
Perform other duties assigned.
Work must be performed on‑site as designated.
Qualifications
Education: High School Diploma or equivalent.
Minimum of one year experience with patient information and admissions, including scheduling appointments. Experience in accounting or bookkeeping preferred.
Computer knowledge and use of calculator.
Good clerical skills—typing 30 wpm and basic math.
Bilingual/bicultural in English/Spanish preferred.
Effective communication—verbal and written—minimal supervision.
Understanding of medical technology and terminology.
Equal Opportunity Statement CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.
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Clinic Manager (Bilingual)
role at
CentroMed .
Description This position requires a dental background and dental clinical experience.
Company Overview CentroMed is a 501(c)(3) non‑profit organization that provides healthcare for all populations in San Antonio and New Braunfels. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community‑based program to a network of high‑quality clinics offering full‑service health and dental care to all, regardless of income.
We are a mission‑focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home.
Missions & Core Values Mission:
We improve lives through high quality, compassionate health care.
Core Values:
Respect : We treat all persons with dignity and compassion.
Integrity : We build trust through honesty, word and deed.
Excellence : We use best practices to deliver exceptional quality care.
Affordability : We manage resources to provide affordable health care.
Teamwork : We work together as a team in the interest of patient care.
Comprehensive Benefit Package
Competitive Compensation
Health, Dental, Vision & Life Insurance
Retirement Plans 403(b) – Company Match Contributions
Basic Life Insurance
Basic Life Insurance for spouse & children
Short & Long‑Term Disability
Flexible Spending Account (FSA)
Wellness Employee Assistance (EAP)
Travel Reimbursement
Critical Illness insurance, hospital indemnity, accident insurance
6 paid company holidays, 2 extra floating holidays, paid time off/vacation time, career development opportunities, and a collaborative culture that focuses on work‑life balance, innovation, & teamwork.
Benefits start after 30 days
Fun & energetic, family‑based environment
Job Summary We are searching for our next
SUPER STAR ! As the Clinic Supervisor, you will be responsible for supervising non‑clinical staff at assigned clinic sites. Duties include scheduling/supervision of staff and management of daily operations. The Clinic Supervisor reports to the Practice Administrator and may have responsibilities at other clinic sites.
Duties and Responsibilities
Coordinate referrals and maintain referral tracking system.
Supervise front desk operations and coordinate clerical staff training as well as provide disciplinary actions.
Supervise and/or perform general administrative functions—including follow‑up mail correspondence with insurance companies, referral physicians, and patients.
Assist patients and families with understanding insurance plan benefits and requirements.
Collect and organize program statistics and submit statistical reports to Practice Administrator.
Anticipate patient customer service needs and assist immediately with resolution of complaints; periodically assist management with customer service training presentations for clinic personnel.
Assist with preparations for on‑site chart audits for managed care plans.
Understand and uphold CentroMed's mission and values, ethics, integrity, safety, corporate responsibility and objectives.
Actively maintain high levels of excellent customer service internally and externally.
Abide by all policies and procedures set forth by CentroMed.
Ensure protection and security of all personal, confidential and identifiable information in a professional and responsible manner; carry out all measures to prevent unauthorized disclosures and demonstrate and maintain HIPAA standards.
Assist in training new employees in performing their job duties as requested.
Perform all duties in conformance to appropriate safety and security standards.
Perform other duties assigned.
Work must be performed on‑site as designated.
Qualifications
Education: High School Diploma or equivalent.
Minimum of one year experience with patient information and admissions, including scheduling appointments. Experience in accounting or bookkeeping preferred.
Computer knowledge and use of calculator.
Good clerical skills—typing 30 wpm and basic math.
Bilingual/bicultural in English/Spanish preferred.
Effective communication—verbal and written—minimal supervision.
Understanding of medical technology and terminology.
Equal Opportunity Statement CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.
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