Phenom People
Supervisor (Area Supervisor) (Restaurant Supervisor) (Operation Supervisor )
Phenom People, Raleigh, North Carolina, United States, 27601
Area Supervisor
Seeking Area Supervisors to provide leadership, coaching, direction, develop people and improve restaurant operations to maximize the long-term sales and profit of each restaurant. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with customers including the Restaurant Leadership Team and Crew. Applicant will be responsible for coaching the overall operational activities of multiple restaurants. Must be able to work various shifts each day of the week. Area Supervisor will work with the General Managers to achieve operational results. This is a full-time position. You will be expected to travel regularly to assigned restaurants to support your management teams.
Strong verbal and written skills are necessary to communicate with all levels of our organization. McDonald's food service experience preferred.
We offer a long list of great benefits like:
Matching 401k Plan Available
Car Allowance
Free Meals (During work time)
30% Off meals on your days off or after work
Competitive Pay
Bonus Program
Health Insurance Benefits (Medical, Dental, Vision)
STD, LTD and Life Insurance
Paid Vacation Time
Tuition Assistance Program-up to $3000.00 for College students
High School Diploma
English Language Classes
World Class Training
Retail and Service discounts and local discounts through McDPerks
Rewards and Recognition
Flexible Schedules
Free Uniforms
Career Development & Advancement
Responsibilities:
Ensure the restaurant managers upholds the standards of Quality, Service and Cleanliness. Ensure the restaurants meet or exceed standards
Requirements:
Friendly and outgoing
Comfortable being on your feet for an entire shift
2 years McDonald's restaurant management experience preferred
Reliable transportation
Passion for learning new things
McDonalds and its independent franchisees believe a job is about seizing an opportunity to learn. As a Supervisor, you will be responsible for overseeing and developing 4-6 restaurants and their General Managers, optimizing customer satisfaction, sales, and profit.
As a Supervisor, you may be responsible for:
Working with the GM and staff to ensure Optimum Sales and Profitability
Coach each Restaurant Management Team, helping to achieve the highest levels of Quality, Service, and Cleanliness by ensuring all managers are knowledgeable in the principles of shift management
Interview, hire, and retain restaurant management, while assisting the GM to develop successful managers
Work shoulder-to-shoulder with GMs, adhering to all McDonalds people practices, maintaining crew staffing levels, reducing turnover, all while working together to create a fun atmosphere in restaurants
Analyze sales trends, identify sales patterns and opportunities for sales growth. Implement programs to capitalize on additional sales opportunities through promotional or operational programs
Conduct performance reviews with GMs every six months, assuring the GM does the same for managers and crew members
Complete monthly cash and security audits. Use necessary corrective action where policies are not being followed, ensuring safety and security of restaurant personnel and assets
Assist introducing new products, procedures, and equipment, while implementing the basic programs and systems of our business
Complete operations review on restaurants on all day parts once per month
Meet the annual, quarterly and monthly profit objectives as established by the Owner Operators
All management schedules received by the Owner Operator no later than the 20th day of each month for the next month, the schedules must include a plan of all activities of each restaurant for example truck deliveries, order completion, training, meetings, and scheduling
Food & Labor costs submitted to the Owner Operator every Monday morning
Maintain Health Department Standard
Attend managers meetings in all patch restaurants
Prepare assigned restaurants for visits from Owner/Operator, Training Manager and McDonalds Corporation
Reid McDonald's Organization owns and operates 8 McDonald's Locations throughout Raleigh, Youngsville and Durham. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality product while making our guests feel welcomed, valued, and appreciated.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees.
If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
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Strong verbal and written skills are necessary to communicate with all levels of our organization. McDonald's food service experience preferred.
We offer a long list of great benefits like:
Matching 401k Plan Available
Car Allowance
Free Meals (During work time)
30% Off meals on your days off or after work
Competitive Pay
Bonus Program
Health Insurance Benefits (Medical, Dental, Vision)
STD, LTD and Life Insurance
Paid Vacation Time
Tuition Assistance Program-up to $3000.00 for College students
High School Diploma
English Language Classes
World Class Training
Retail and Service discounts and local discounts through McDPerks
Rewards and Recognition
Flexible Schedules
Free Uniforms
Career Development & Advancement
Responsibilities:
Ensure the restaurant managers upholds the standards of Quality, Service and Cleanliness. Ensure the restaurants meet or exceed standards
Requirements:
Friendly and outgoing
Comfortable being on your feet for an entire shift
2 years McDonald's restaurant management experience preferred
Reliable transportation
Passion for learning new things
McDonalds and its independent franchisees believe a job is about seizing an opportunity to learn. As a Supervisor, you will be responsible for overseeing and developing 4-6 restaurants and their General Managers, optimizing customer satisfaction, sales, and profit.
As a Supervisor, you may be responsible for:
Working with the GM and staff to ensure Optimum Sales and Profitability
Coach each Restaurant Management Team, helping to achieve the highest levels of Quality, Service, and Cleanliness by ensuring all managers are knowledgeable in the principles of shift management
Interview, hire, and retain restaurant management, while assisting the GM to develop successful managers
Work shoulder-to-shoulder with GMs, adhering to all McDonalds people practices, maintaining crew staffing levels, reducing turnover, all while working together to create a fun atmosphere in restaurants
Analyze sales trends, identify sales patterns and opportunities for sales growth. Implement programs to capitalize on additional sales opportunities through promotional or operational programs
Conduct performance reviews with GMs every six months, assuring the GM does the same for managers and crew members
Complete monthly cash and security audits. Use necessary corrective action where policies are not being followed, ensuring safety and security of restaurant personnel and assets
Assist introducing new products, procedures, and equipment, while implementing the basic programs and systems of our business
Complete operations review on restaurants on all day parts once per month
Meet the annual, quarterly and monthly profit objectives as established by the Owner Operators
All management schedules received by the Owner Operator no later than the 20th day of each month for the next month, the schedules must include a plan of all activities of each restaurant for example truck deliveries, order completion, training, meetings, and scheduling
Food & Labor costs submitted to the Owner Operator every Monday morning
Maintain Health Department Standard
Attend managers meetings in all patch restaurants
Prepare assigned restaurants for visits from Owner/Operator, Training Manager and McDonalds Corporation
Reid McDonald's Organization owns and operates 8 McDonald's Locations throughout Raleigh, Youngsville and Durham. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality product while making our guests feel welcomed, valued, and appreciated.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's Corporation or McDonald's USA, LLC. This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald's Corporation or McDonald's USA, LLC will not receive a copy of any application you submit for this job posting and will have no control whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees.
If you are hired for this job posting, the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald's restaurant, but is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
#J-18808-Ljbffr