Carter Hospitality
We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service.
Responsibilities
Completes the opening and closing of the housekeeping department
Completes the daily boards/work assignments for the housekeeping team
Supervises the housekeeping team to ensure quality and standards are being upheld
Inspects all departure and stayover cleans for the day, ensuring inspection checklists are also completed
Oversees the housemen to ensure all guest requests and tasks assigned are completed
Responsible for hiring of new department team members
Oversees the training of all new housekeeping team members
Completes on the job training with all team members to ensure all standards are upheld
Conducts coaching, counselling and disciplinary actions as required
Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and accurate
Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers
Assists the Executive Housekeeper with weekly, monthly and annual inventories
Ensures the security of all department inventory
Coordinates on a daily basis with front desk and management to ensure clear communication
Respond to guest requests or complaints in an efficient and professional manner
Communicate both verbally and in writing to provide clear direction to staff and management team
Perform any other job related duties as assigned by management
Requirements and skills
Work experience as a Housekeeping Supervisor or similar role
Hands‑on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including evenings and weekends
High school diploma is a plus
Benefits for Full-time
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule
8-hour shift
Evening shift
Every weekend
Holidays
Night shifts
Weekend availability
#J-18808-Ljbffr
Responsibilities
Completes the opening and closing of the housekeeping department
Completes the daily boards/work assignments for the housekeeping team
Supervises the housekeeping team to ensure quality and standards are being upheld
Inspects all departure and stayover cleans for the day, ensuring inspection checklists are also completed
Oversees the housemen to ensure all guest requests and tasks assigned are completed
Responsible for hiring of new department team members
Oversees the training of all new housekeeping team members
Completes on the job training with all team members to ensure all standards are upheld
Conducts coaching, counselling and disciplinary actions as required
Arranges staff work schedules, determining days off, ensuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and accurate
Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers
Assists the Executive Housekeeper with weekly, monthly and annual inventories
Ensures the security of all department inventory
Coordinates on a daily basis with front desk and management to ensure clear communication
Respond to guest requests or complaints in an efficient and professional manner
Communicate both verbally and in writing to provide clear direction to staff and management team
Perform any other job related duties as assigned by management
Requirements and skills
Work experience as a Housekeeping Supervisor or similar role
Hands‑on experience with cleaning and maintenance tasks for large organizations
Ability to use industrial cleaning equipment and products
Excellent organizational and team management skills
Stamina to handle the physical demands of the job
Flexibility to work various shifts, including evenings and weekends
High school diploma is a plus
Benefits for Full-time
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule
8-hour shift
Evening shift
Every weekend
Holidays
Night shifts
Weekend availability
#J-18808-Ljbffr