CVS Health
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience; maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, sign and inventory weekly, promotional, and seasonal merchandise; execute display and maintenance of off‑shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts; ability to work overtime as needed; respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (Preferred but Not Required).
Job Details
Anticipated weekly hours: 29
Time type: Part time
Pay range: $16.50 - $24.00 per hour (base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits We take pride in a comprehensive mix of pay and benefits, investing in physical, emotional and financial wellness of colleagues and families. Benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), an employee stock purchase plan, no‑cost wellness programs (screenings, tobacco cessation, weight management, confidential counseling, financial coaching), paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and others depending eligibility.
Legal and EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience; maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, sign and inventory weekly, promotional, and seasonal merchandise; execute display and maintenance of off‑shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts; ability to work overtime as needed; respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (Preferred but Not Required).
Job Details
Anticipated weekly hours: 29
Time type: Part time
Pay range: $16.50 - $24.00 per hour (base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls). The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits We take pride in a comprehensive mix of pay and benefits, investing in physical, emotional and financial wellness of colleagues and families. Benefits include affordable medical plan options, a 401(k) plan (including matching company contributions), an employee stock purchase plan, no‑cost wellness programs (screenings, tobacco cessation, weight management, confidential counseling, financial coaching), paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and others depending eligibility.
Legal and EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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