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Viva Health Inc.

Provider File Maintenance Specialist

Viva Health Inc., Birmingham, Alabama, United States, 35275

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Bham-Corporate Office 417 20th Street North, Suite 1100 Birmingham, AL 35203, USA

Provider File Maintenance (PFM) Specialist Location: Birmingham, AL

Work Schedule: Mostly Remote – after an onsite training period at our downtown Birmingham office, this position can transition to work mostly remote, with occasional onsite days. The successful candidate must reside within a reasonable travel distance of Birmingham.

Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.

VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high‑performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare.

Benefits

Comprehensive Health, Vision, and Dental Coverage

401(k) Savings Plan with company match and immediate vesting

Paid Time Off (PTO)

9 Paid Holidays annually plus a Floating Holiday to use as you choose

Tuition Assistance

Flexible Spending Accounts

Community Service Time Off

Life Insurance and Disability Coverage

Employee Wellness Program

Training and Development Programs to develop new skills and reach career goals

The Provider File Maintenance (PFM) Specialist is responsible for maintaining accurate provider demographic, payment, and contractual information in VIVA HEALTH’S claims processing system.

Key Responsibilities

Enter and update providers in VIVA HEALTH’S claims processing system.

Verify integrity of data by comparing it to source documents. Review input data for errors or missing information and resolve any discrepancies.

Monitor and maintain Medicare opted‑out providers and Medicare precluded providers.

Communicate terminated and reinstated providers to all areas of VIVA HEALTH.

Perform fee schedule maintenance in the claims processing system. Support the configuration team, as needed, in maintaining system reference files.

Required Qualifications

High School Diploma or GED

Healthcare industry knowledge

Ability to work under pressure to meet deadlines with minimal supervision

Demonstrate excellent customer service skills through written and verbal communication

Ability to produce quality‑focused work

Ability to work independently and as a member of a team

Basic computer skills

Preferred Qualifications

Some College

Claims processing and/or provider credentialing/contracting knowledge

2 – 3 years’ experience with PowerSTEPP

Proficient knowledge of Microsoft Excel and Microsoft Outlook

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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