Tricare Home Health Services Inc
Intake Scheduling Coordinator Home Health In Office
Tricare Home Health Services Inc, San Antonio, Texas, United States, 78208
Benefits
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Tricare Home Health Services Inc. is a locally owned, family‑run home health agency that has served the San Antonio community for nearly 30 years. We are seeking a dependable, organized, and proactive Intake & Scheduling Coordinator to join our in‑office team.
This is a core operations role responsible for managing referrals, follow‑ups, documentation, and scheduling. The right person takes ownership, follows through, and understands that consistency and documentation protect both patients and the agency.
Schedule & Location In‑office position only
Monday–Friday (Full Time)
35–40 hours per week
No field visits
Primary Responsibilities
Intake & Referral Management (Primary Focus)
Process new referrals promptly and thoroughly
Follow up on pending referrals until resolved
Request and track records, orders, and missing documentation
Verify insurance and coordinate with clinical staff
Ensure no referral or task is left unresolved
Scheduling
Schedule nursing and therapy visits per orders and availability
Communicate schedule details to staff and referral sources
Update changes accurately and timely in the EMR
Documentation & Compliance (Non‑Negotiable)
Document all calls, follow‑ups, and actions the same day
Maintain organized, audit‑ready patient charts
Follow agency intake workflows exactly—no shortcuts during training
If it isn’t documented, it didn’t happen.
Office & Care Coordination Support
Assist nurses and therapists with non‑clinical coordination
Call physician offices for orders, confirmations, and follow‑ups
Help with chart cleanup and operational tasks during slower intake periods
Support overall office workflow as needed
What We’re Looking For Required
Experience in a medical or healthcare office setting
Comfortable making phone calls and following up persistently
Strong documentation and organizational habits
Reliable, punctual, and consistent
Willingness to learn home health‑specific processes
Preferred (Not Required)
Home health intake, scheduling, or referral experience
Insurance verification or authorization experience
EMR experience (Axxess a plus)
Spanish‑speaking a plus
LVN license a plus (not required)
This role is best suited for someone who values stability, structure, and ownership—not a hospital or corporate environment.
Compensation
$21–$24/hour, based on experience
2 PTO days after 90 days
Annual performance reviews and growth opportunities
No benefits at this time
This Role Is a Great Fit If You:
Take ownership of your work
Follow through without being micromanaged
Understand that details and documentation matter
Want a stable, long‑term position in a small team
This Role Is NOT a Good Fit If You:
Require health insurance or corporate benefits
Prefer remote or hybrid work
Dislike phone calls or follow‑up
Expect advancement without mastering core responsibilities
How to Apply Email your resume to tricarehomehealth@gmail.com. Questions? Call 210‑342‑7777.
#J-18808-Ljbffr
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Tricare Home Health Services Inc. is a locally owned, family‑run home health agency that has served the San Antonio community for nearly 30 years. We are seeking a dependable, organized, and proactive Intake & Scheduling Coordinator to join our in‑office team.
This is a core operations role responsible for managing referrals, follow‑ups, documentation, and scheduling. The right person takes ownership, follows through, and understands that consistency and documentation protect both patients and the agency.
Schedule & Location In‑office position only
Monday–Friday (Full Time)
35–40 hours per week
No field visits
Primary Responsibilities
Intake & Referral Management (Primary Focus)
Process new referrals promptly and thoroughly
Follow up on pending referrals until resolved
Request and track records, orders, and missing documentation
Verify insurance and coordinate with clinical staff
Ensure no referral or task is left unresolved
Scheduling
Schedule nursing and therapy visits per orders and availability
Communicate schedule details to staff and referral sources
Update changes accurately and timely in the EMR
Documentation & Compliance (Non‑Negotiable)
Document all calls, follow‑ups, and actions the same day
Maintain organized, audit‑ready patient charts
Follow agency intake workflows exactly—no shortcuts during training
If it isn’t documented, it didn’t happen.
Office & Care Coordination Support
Assist nurses and therapists with non‑clinical coordination
Call physician offices for orders, confirmations, and follow‑ups
Help with chart cleanup and operational tasks during slower intake periods
Support overall office workflow as needed
What We’re Looking For Required
Experience in a medical or healthcare office setting
Comfortable making phone calls and following up persistently
Strong documentation and organizational habits
Reliable, punctual, and consistent
Willingness to learn home health‑specific processes
Preferred (Not Required)
Home health intake, scheduling, or referral experience
Insurance verification or authorization experience
EMR experience (Axxess a plus)
Spanish‑speaking a plus
LVN license a plus (not required)
This role is best suited for someone who values stability, structure, and ownership—not a hospital or corporate environment.
Compensation
$21–$24/hour, based on experience
2 PTO days after 90 days
Annual performance reviews and growth opportunities
No benefits at this time
This Role Is a Great Fit If You:
Take ownership of your work
Follow through without being micromanaged
Understand that details and documentation matter
Want a stable, long‑term position in a small team
This Role Is NOT a Good Fit If You:
Require health insurance or corporate benefits
Prefer remote or hybrid work
Dislike phone calls or follow‑up
Expect advancement without mastering core responsibilities
How to Apply Email your resume to tricarehomehealth@gmail.com. Questions? Call 210‑342‑7777.
#J-18808-Ljbffr