UnitedHealth Group
Technical Support Analyst: Mastering ITIL & Customer Care
UnitedHealth Group, Eden Prairie, Minnesota, United States, 55344
A healthcare organization located in Eden Prairie, Minnesota is seeking an experienced IT Support Specialist. This role involves providing desktop support, managing customer inquiries, and applying ITIL processes. Candidates should have 2+ years in desktop support and 1+ year in a call center environment. The organization values adaptability and ongoing improvement. Certifications such as CompTIA+, Network+, and Security+ are preferred. Join us to help improve health outcomes across the community.
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